Clary Icon OneScreen users will have immediate access to live technical support via video. Once a user touches the Screen Skills Guru button, they are instantly connected to a live tech support person who can answer product usage questions, teach users new screen skills, or help diagnose any product issues.
For teams and students working together via video, audio, web and interactive whiteboard tools, on-demand support, answers and diagnoses are essential in effectively facilitating workflow and productivity. OneScreen provides corporate teams and university students the benefits of instant access to expert assistance with the Screen Skills Guru button. Additionally, because OneScreen manages its own user questions, IT help desk burden is minimized.
As you likely know, the Clary Icon OneScreen is an all-in-one, collaboration hub (think SMARTBoard and MondoPad in one) available as a stand-alone, multi-touch screen for the conference or classroom and as a cloud-based service for remote device deployment. OneScreen includes video, web, and audio conferencing combined with Hitachi Starboard interactive whiteboard software so teams and students have all of their productivity tools instantly available from one screen. Internet integration, full screen Android tablet functionality and real-time annotation features make it more useful than a standard SMARTBoard
Screen Skills Guru services are currently available for OneScreen customers from 9:00 a.m. to 6:00 p.m. PST and will expand to 24 hours a day, seven days a week in 2015. Here are the details.