The Troubleshooting Never Ends

Last week, my wife told me that she needed a landline with Bluetooth capability for her work, so she could use a headset with it. That should be easy, I thought. But no, few things are ever that easy. I did some quick research and selected a dual-handset cordless phone system from a reputable brand, […]

The Troubleshooting Never Ends

The Daily Raff: Brief Thoughts About Enterprise Connect 2024 Day 1

Enterprise Connect is built different. That’s always how I describe this show/conference to anyone who asks me about it. Really, this is more of a conference with a little bit of trade show. While I’ve never had the pleasure of attending any of the talks, panels or education sessions that are here at Enterprise Connect, […]

The Daily Raff: Brief Thoughts About Enterprise Connect 2024 Day 1

Q-SYS Readies Control for Zoom Rooms App

Q-SYS announced that the Q-SYS Control for Zoom Rooms App is available. The comapny says customers can now enable third-party room controls using the new Q-SYS Control for Zoom Rooms App on all supported Zoom Rooms controller consoles. Q-SYS claims this enhances the Zoom Rooms Controller already deployed in-room with the ability to display a […]

Q-SYS Readies Control for Zoom Rooms App

Rants & rAVes — Episode 1309: Here’s What Logitech Will Debut at ISE 2024. Hint: Hollywood!

Logitech will be at ISE 2024 in stand/booth 2M300, showing a plethora of UCC solutions that address every need — from the remote participants to in-person participants — equitably! To talk more about this, Logitech’s head of video collaboration alliances and go-to-market, Sudeep Trivedi, joined my latest videocast to drop some big news about something […]

Rants & rAVes — Episode 1309: Here’s What Logitech Will Debut at ISE 2024. Hint: Hollywood!

AVer Information Inc.’s CAM520 Pro3, VB350 Receive Certification for Zoom

AVer Information Inc. USA just announced the CAM520 Pro3, a professional-grade, full high-definition conferencing camera, and the VB350, a dual-lens enterprise-grade video bar, have received certification for Zoom. AVer says this will create an enhanced user experience with high-quality performance when pairing the CAM520 Pro3 or VB350 with Zoom services. AVer’s CAM520 Pro3, the first […]

AVer Information Inc.’s CAM520 Pro3, VB350 Receive Certification for Zoom

Anyone Can Play Guitar: The Quivering Line Between Consumer and Professional

By Marco Cella Extron There was a girl in my circle of college acquaintances named Aubrey; she was a very talented composer and welcoming spirit that could easily fit alongside every human archetype on Earth. Arguing with her was impossible: shoulder shrug, wide smile and heartland accent were the lethal weapons that made her extremely […]

Anyone Can Play Guitar: The Quivering Line Between Consumer and Professional

Rants & rAVes — Episode 1275: Yealink is 100% Focused on AI at Zoomtopia

My latest pre-Zoomtopia videocast features Yealink’s senior sales engineer, Regend Soh, and Zoom’s Lance Ford, Zoom Room educator. This videocast is interesting — both gentlemen hint at some big moves from Zoom at the annual conference, including a renewed focus on both the K-12 and higher-ed markets. The heart of it will be inside Yealink’s […]

Rants & rAVes — Episode 1275: Yealink is 100% Focused on AI at Zoomtopia

Zoom Now Thinks WFH Doesn’t Work As Well As The Company Originally Thought

I am sure, by now, you’ve likely read all the stories about Zoom demanding all its employees — living within 50 miles of any Zoom office — start working in the office at least two days a week, some three days a week. This, to me, is a bit ironic as, in 2022, Zoom published […]

Zoom Now Thinks WFH Doesn’t Work As Well As The Company Originally Thought

TD SYNNEX Adds Distribution Agreement With Zoom

TD SYNNEX announced a new distribution agreement with Zoom Video Communications that will enable TD SYNNEX to offer its channel partners and their end users a wide range of communication solutions, including Zoom’s videoconferencing platform. “TD SYNNEX is committed to continuously bringing industry and market-leading products, platforms, and solutions to our portfolio that unlock and deliver […]

TD SYNNEX Adds Distribution Agreement With Zoom

MS Teams, Zoom Room Solutions With Biamp UCC-Lenovo TSC Now Shipping

Complete Microsoft Teams Room and Zoom Room Solutions with Biamp UCC-Lenovo TSC started shipping today. Biamp partnered with Lenovo to deliver a compute device that enables Biamp to offer complete conference room solutions. Add smarter collaboration technology to meeting rooms of all sizes with the Lenovo ThinkSmart Core and Controller Kits. ThinkSmart Core Key Features: […]

MS Teams, Zoom Room Solutions With Biamp UCC-Lenovo TSC Now Shipping

Logitech Debuts Rally Bar Huddle

Logitech is debuting Rally Bar Huddle, an all-in-one appliance-based video bar for huddle and small rooms and the newest addition to Logitech’s family of conference cameras. Designed to deliver equitable video conferencing meetings with ease, Rally Bar Huddle is quick to set up, simple to manage and easy to integrate with Tap IP through CollabOS. […]

Logitech Debuts Rally Bar Huddle

Zoom Enters Strategic Partnership With Anthropic, ‘Claude‘ AI Assistant Now Integrates With Zoom Contact Center

Zoom announced a strategic partnership Tuesday with (and investment in) Anthropic, an AI safety and research company working to build reliable, interpretable and steerable AI systems. The collaboration with Anthropic aims to further bolster Zoom’s federated approach to AI by allowing Anthropic’s AI assistant, Claude, to be integrated with Zoom’s platform (which includes Team Chat, […]

Zoom Enters Strategic Partnership With Anthropic, ‘Claude‘ AI Assistant Now Integrates With Zoom Contact Center

Zoom Debuts a Host of AI Automation and Simplicity within Its Platform

New Zoom innovations designed to help make collaboration more meaningful and simple debuted today — specifically aimed at making hybrid meetings better. The first is called Zoom Huddles, a new video-enabled virtual coworking space designed to bring the fluid interactions of in-person work to modern teams. Zoom Huddles replicates the “working alongside” aspect of an open […]

Zoom Debuts a Host of AI Automation and Simplicity within Its Platform

Zoom Video Communications Expands Zoom IQ

Today Zoom Video Communications announced the expansion of Zoom IQ, a companion that summarizes chat threads, organizes ideas, drafts content for chats, emails and whiteboard sessions, creates meeting agendas and more. The company also announced it will use OpenAI to bolster its unique federated approach to AI based on flexibility. Zoom’s federated approach to AI leverages its proprietary […]

Zoom Video Communications Expands Zoom IQ

If You’re in Live Events, Be More Creative …

We’ve got to stop being so reactive. Stop giving them just what they want. “If you don’t tell them it exists, they certainly won’t buy it from you!” Our clients just aren’t that creative. LED Imaging ✅ Stage ✅ LED Lighting ✅ Loud ✅ As Gen Z continues to emerge as the most creative generation […]

If You’re in Live Events, Be More Creative …

Zoom Releases Zoom Rooms Enhanced Views

Zoom just released Zoom Rooms Enhanced Views, which allows you and room participants to not only more easily see shared content, and in-meeting chat messages, but also get a more engaging view of your meeting participants. The chat panel enhancement for Zoom Rooms provides a new, persistent chat window in all of our existing views, […]

Zoom Releases Zoom Rooms Enhanced Views

Following Zoom’s Announcement Last Month, Microsoft Teams Adds Sign Language, Too

Last month at Zoomtopia, Zoom integrated sign language interpretation capabilities into the platform; now MS Teams has it too. Sign Language View is a new meeting experience in Microsoft Teams on Windows, Mac and web that helps signers — people who are deaf or hard of hearing, sign language interpreters, and others who use sign language […]

Following Zoom’s Announcement Last Month, Microsoft Teams Adds Sign Language, Too

Zoom Dumps ChromeOS App and Replaces It With Progressive Web App

The Zoom experience for Chromebook users is about to get a lot better. Thanks to the introduction of Zoom’s new Progressive Web App (PWA), which leverages web-based technology to deliver a native desktop experience, Zoom users in schools will get more features and improved performance over an app-based experience. PWAs are web apps that can […]

Zoom Dumps ChromeOS App and Replaces It With Progressive Web App

PSNI Welcomes Zoom Video Communications as a Global Preferred Vendor Partner

PSNI Global Alliance continues to expand its worldwide presence and portfolio as it welcomes renowned UCC solution provider Zoom Video Communications, Inc. as a Global Preferred Vendor Partner (PVP). The PSNI Global Alliance Preferred Vendor Partner program is available to an exclusive group of manufacturers, distributors and service providers in the audio-visual, unified communications and […]

PSNI Welcomes Zoom Video Communications as a Global Preferred Vendor Partner

LG’s One:Quick Works Videoconferencing Display Earns Zoom Certification

LG Business Solutions announced that the LG “One:Quick Works” 55-inch all-in-one videoconferencing display (model 55CT5WJ) is the company’s first device to earn the Zoom Rooms Hardware Certification. The display, which combines a large 10-point multi-touch 4K monitor with a high-quality microphone and 4K camera that both tracks and focuses on the current speaker, will be […]

LG’s One:Quick Works Videoconferencing Display Earns Zoom Certification

Nureva Announces Zoomtopia 2022 Plans

Nureva will be at Zoomtopia, Nov. 8-9 at the San Jose Convention Center in California. Visitors to booth 5 will learn how Nureva’s audio conferencing systems make it “easy and affordable to get consistent, full-room audio coverage in mid-size, large and extra-large Zoom meeting spaces.” The company will showcase its HDL410 audio conferencing system, announced […]

Nureva Announces Zoomtopia 2022 Plans

Ask Dr. Ann: What’s the Best Videoconferencing Software?

Is there a “best” videoconferencing software? When would you recommend someone use Google Meet versus Microsoft Teams versus Zoom? The “best” videoconferencing software is the one that meets the needs of your organization and users, and too few AV/IT folks take the time to find out what their users truly need. In today’s environment, all […]

Ask Dr. Ann: What’s the Best Videoconferencing Software?

Zoom Adds Sign Language Interpretation, New Features for Zoom Whiteboard

Zoom has added Sign Language Interpretation, new features for Zoom Whiteboard and the availability of Workspace Reservation on its mobile app. Bring everyone into the conversation and create a more accessible environment with Sign Language Interpretation. Meeting and webinar hosts can designate multiple participants as sign language channel interpreters, and participants can choose which sign language interpretation they see. To give […]

Zoom Adds Sign Language Interpretation, New Features for Zoom Whiteboard

Black Box Is Now a Zoom Phone Certified Integrator

Black Box announced that the company has become a Zoom Phone Certified Integrator, bringing Zoom’s video communications platform and cloud phone system to market. Zoom Rooms and Workspaces solutions are used around the world in board, conference, huddle and training rooms, as well as executive offices and classrooms, to help users work together comfortably and […]

Black Box Is Now a Zoom Phone Certified Integrator

DTEN ONboard 55-inch Touch-Enabled Display Now Shipping

The DTEN ONboard is now in stock and available to order. Designed in collaboration with Zoom, DTEN’s ONboard is a touch-enabled 55-inch display optimized for Zoom’s recently introduced Whiteboard feature. However, DTEN says the ONboard can integrate with any Zoom Rooms device — including video bars — “and immediately introduces interactive touch, with the ability […]

DTEN ONboard 55-inch Touch-Enabled Display Now Shipping

Konftel Launches Konftel Attach, a Series of Video Kits for In-Room PC-Based Systems

Konftel launched a series of video kits for in-room, PC-based systems called the Konftel Attach. They are designed for Microsoft Teams Rooms, Zoom Rooms and more open-based solutions. The portfolio has been specifically adapted for in-room systems such as from Lenovo and Dell. Konftel Attach bundles include conference cameras and speakerphones, accompanied by a long […]

Konftel Launches Konftel Attach, a Series of Video Kits for In-Room PC-Based Systems

MAXHUB Receives Zoom-Certification for Three UC Products

MAXHUB just announced that it now has Zoom certified products including the UC BM21 speakerphone, the UC S05 Conference Bar with Camera and the UC W21 Business Webcam. The MAXHUB UC BM21 speakerphone is just under 5 inches in diameter and 1.5 inches high, includes noise reduction and echo cancellation and incorporates a six-element PZM boundary […]

MAXHUB Receives Zoom-Certification for Three UC Products

Zoom Introduces Zoom Whiteboard to Solve Equality in Meetings

A term you’re going to hear a lot the rest of 2022 is “Meeting Equity.” Heck, Barco even owns the website and it’s filled with a podcast series that I host. It’s 12 episodes — you should check it out. Zoom’s approach to solving equality in meetings, so that remote and in-person attendees have the […]

Zoom Introduces Zoom Whiteboard to Solve Equality in Meetings

Videoconferencing Is Terrible! So What Can We Do About It?

OK … put down the pitchforks. There’s a method here. I have had the unique experience of having a front-row seat regarding videoconferencing (VC) over the last 30 years. As I have watched it evolve, I have seen not just WHAT changed but, more importantly, WHY it changed. At the same time, I have also […]

Videoconferencing Is Terrible! So What Can We Do About It?

WolfVision Will Intro Two New Cynap Systems and Multiplatform Web Conferencing Solution at 2022 ISE and InfoComm Shows

WolfVision announced it will introduce two new Cynap systems and a new multiplatform web conferencing solution at ISE and InfoComm USA 2022 shows. The new Cynap Pure Mini is a BYOD wireless screen mirroring system, providing comprehensive wireless screen sharing for all iOS, Android, Windows, macOS and Chrome OS devices onto a central shared screen. […]

WolfVision Will Intro Two New Cynap Systems and Multiplatform Web Conferencing Solution at 2022 ISE and InfoComm Shows

Webinar | The Future of Hybrid, HyFlex and Online Learning is All About AV

**Note: CTS RUs are not available for webinar or educational session recordings. UCC platforms like Microsoft Teams, Zoom and Google Meet have revolutionized classrooms and meetings. But what about meeting equity? To not consider designing HyFlex spaces, those who join future meetings and classes remotely will feel unequal. They may not participate and could, eventually, […]

Webinar | The Future of Hybrid, HyFlex and Online Learning is All About AV

Konftel’s Cam20 Video Conferencing Camera Receives Zoom Rooms Certification

Konftel announced its Cam20 video conferencing camera has been certified to work with Zoom Rooms. The plug-and-play device features 4K Ultra HD performance and a 123-degree field of view. The Konftel Cam20 also offers a boosted auto framing functionality. “The Konftel Cam20 is the second in our product range to be certified to work with […]

Konftel’s Cam20 Video Conferencing Camera Receives Zoom Rooms Certification