Mark Coxon

Mark Coxon

Mark Coxon is an AV industry native and blogger for the rAVe BlogSquad. You can reach him directly at mark@marketexplosion.me.

Innovation, Iteration and Disruption

We had our first major return to trade shows this year in Orlando. It was a victory for AVIXA in that over 7,300 attendees and about 280 exhibitors showed up in person for the event. For those of us who couldn’t make it this year, social media brought us a lot of images from the […]

Innovation, Iteration and Disruption

The Connection Center

There’s a lot of debate about the return to the office, the hybrid work week and the potential hub and spoke layout of the future. To be honest, I’m not sure every company needs an office, but I know for certain that if you are keeping a real estate footprint at all, you should be […]

The Connection Center

Phenomenal Industries Announces New Soft Conferencing Product at InfoComm21

Dateline 10/29/21 Orlando, Florida Phenomenal Industries, known for announcing innovative products at Infocomm like OpenOffice 247365 in 2019 and ShareChair in 2018, has announced a NEW cross-platform soft conferencing product for InfoComm21. We at rAVe caught up with AVPhenom, president of Phenomenal Industries, who arrived at the show a couple of days late after an […]

Phenomenal Industries Announces New Soft Conferencing Product at InfoComm21

The Supply Chain Gap — Is It Our Own Fault?

If you’re in AV, you are most likely facing supply chains problems as you read this. I have had people reaching out and asking if I knew where they could find a multitude of products, ranging from DSPs with Dante ports to LCD displays to Level 3 Network switches to Video over IP products. A […]

The Supply Chain Gap — Is It Our Own Fault?

Selling AV — Episode 126: It’s in the Way You Say It

Lately, there’s a lot of focus on the sales technique of “challenging” customers and their business decisions. I’m all for challenging assumptions, but the way you do it makes all the difference. So tune in to hear my thoughts on what to say … and what not to. Podcast: Play in new window | DownloadSubscribe: […]

Selling AV — Episode 126: It’s in the Way You Say It

3 Tips for Using Projection in Visualization Environments

I haven’t written a technical piece in a while, but I’ve been moderating AVIXA ‘s Control Room Power Hour series of webinars, and a subject that has come up a lot is the use of projection in data visualization environments. Projectors are still viable in these types of rooms. With the advent of laser projection, […]

3 Tips for Using Projection in Visualization Environments

Those Popular ‘3D’ Signs Explained in Seven Easy Steps

If you frequent LinkedIn or YouTube and you’re into audiovisual tech, you’ve likely seen the videos of the signs on a street corner with a lion jumping out, a spaceship landing or a Jeep spinning brodies where the subjects of the video seem to escape the edges of the screen and break the fourth wall. […]

Those Popular ‘3D’ Signs Explained in Seven Easy Steps

Culture SHIFT

A few years ago, a group of AV professionals were discussing our industry and the culture that we’ve inherited — some of it is good and others, well, they leave a lot to be desired. So, to create change, we headed to LinkedIn and created a group to isolate several places we thought AV could […]

Culture SHIFT

Focus on First Use for Better Adoption

Technology is an essential part of every company and employees’ workflow, and given the events of the last 18 months, it has become more important than ever. Technology is only as good as its adoption, however. You can provide people with amazing tools, but if they are unused or underutilized at their minimum capacity, the […]

Focus on First Use for Better Adoption

Selling AV — Episode 125: Sales Script Vs. Sales Approach

It’s good to have an idea of your goal for a meeting, but — of course — you don’t want your meeting to be overly scripted. Learn how to keep EQ in the equation for achieving your desired outcome. Podcast: Play in new window | DownloadSubscribe: RSS

Selling AV — Episode 125: Sales Script Vs. Sales Approach

5 Useful Calculators for AV Design

As someone who has been in AV for years and spent the time to get all of my AV certifications through AVIXA (CTS-D and CTS-I), I appreciate tools that help with designing systems. Through my years in AV, I’ve been blessed to work with some amazing engineers that developed their own calculators and spreadsheets for […]

5 Useful Calculators for AV Design

Storm The Studio

A few months back, I wrote a piece on the 3 environments integrators should be offering to their customers.  One of those 3 environments is the studio. In the piece, I stated, “Whether producing marketing content like podcasts and unboxing videos, teaching hybrid classes, doing worldwide company events or introducing new products and services to […]

Storm The Studio

Godzilla Vs. Kong: Battle of the AV Monoliths

It’s Merger and Acquisition season again, and if you didn’t see it, Diversified just brought HB Communications into its fold and staked its claim as the world’s largest AV integration firm. In 2019, AVI-SPL and Whitlock became one as well, making it the previous heavyweight champ. These two titans have been battling it out for […]

Godzilla Vs. Kong: Battle of the AV Monoliths

Selling AV — Episode 124: Consumerization of AV

We spend way too much time upfront combating the consumerization of AV. This week I address how to capitalize on momentum of consumer tech experiences to lead into your professional AV sale. Podcast: Play in new window | DownloadSubscribe: RSS

Selling AV — Episode 124: Consumerization of AV

The Sacred Timeline

I just finished watching Loki, a Marvel-inspired series on Disney+. For those that haven’t seen it, I won’t include any spoilers here, just that the show revolves around a concept called “the sacred timeline.” This refers to the way we see the world and all of the potential opportunities the timeline had to branch, creating […]

The Sacred Timeline

The Simple Truth About Sales

  I am actively engaged in the online AV community on Twitter. This weekend, a chat called #AVintheAM challenged integrators to discuss and explore how sports broadcasting as a vertical could yield some fruit on the local and K-12 level. There were a lot of ideas on the viability and profitability of systems and projects […]

The Simple Truth About Sales

Selling AV — Episode 123: Interactive Storytelling

OK, so I’m clearly on a storytelling kick. Tim Duncan asked about storytelling on Twitter, so I thought I’d share an effective and interactive story I’ve found myself telling more than once. Enjoy! Podcast: Play in new window | DownloadSubscribe: RSS

Selling AV — Episode 123: Interactive Storytelling

Selling AV — Episode 122: Tell Better Stories

If you’ve been telling people about your product or service and find that they’re just not responding, perhaps you need to tell better stories. In this Selling AV, I talk about how to do just that. Podcast: Play in new window | DownloadSubscribe: RSS

Selling AV — Episode 122: Tell Better Stories

The Struggle for ‘Seamless’ Hybrid Experiences

There are 1,001 blogs on the hybrid workplace and hybrid classrooms. Heck, I may have even contributed to that total. But before you dismiss this one, I’ll tell you it’s short, intuitive and not quite the same as the others. If you’re doing hybrid meetings or classrooms, you already know the main components: Audience facing […]

The Struggle for ‘Seamless’ Hybrid Experiences

Navigating the Rebound — Lead Times, Deadlines and Price Increases

I’ve been talking to quite a few integrators lately and the good news is that there seems to be a large backlog of projects coming back online. As exciting as that is, the past 15 months are still creating shockwaves that mean for most integrators, these projects are potentially going to be a lot less […]

Navigating the Rebound — Lead Times, Deadlines and Price Increases

Is the Huddle Space Dead?

Today, a friend of mine named Kyle Davis @ mentioned me on Twitter to get my thoughts on the future of the huddle space. I responded with this tweet: I have to do a blog- short answer- the huddle room we knew it will not be as prevalent and will change. The reasons? Blog to […]

Is the Huddle Space Dead?

Down 7, Up 8

I saw a license plate today that read “DWN7UP8,” and it really struck a chord with me. In a society where we are always being measured, compared, monetized, KPI’d and ROI’d, it’s hard not to get caught up in where you are RIGHT NOW. However, like life, our careers are a journey. A long game […]

Down 7, Up 8

Selling AV — Episode 121: Always Add Value

If you’re in sales, you’ve heard plenty of advice on how to close, get the sale, get the PO, win. Today, I ask you to consider switching your perspective to adding value instead. Listen to find out how changing your thinking can change your outcome. Podcast: Play in new window | DownloadSubscribe: RSS

Selling AV — Episode 121: Always Add Value

Selling AV — Episode 120: Better Sales Presentations

When going in for a big presentation, salespeople often spend quite some time creating what they believe is the perfect deck of slides to best promote their company and its products and services. However, overdependence on the “sales presentation” may just be blocking your chances of success. Podcast: Play in new window | DownloadSubscribe: RSS

Selling AV — Episode 120: Better Sales Presentations

The VR Perception Hurdle

I love seeing the advances in Virtual Reality, Augmented Reality and Mixed Reality. I believe as the world continues some version of its distributed workforce, these tools and the content creation skill sets required will become valuable ways that AV integration companies can continue to help their clients. That being said, all of these Extended […]

The VR Perception Hurdle

3 Environments You Should be Offering Your Customers Returning to the Office

Spin the stats however you want, the short answer to “what does the return to work look like” is that most people want access to an office at least part of the time. We’ve seen a lot of articles written about technology as it pertains to the return to the office. Many talk about touchless […]

3 Environments You Should be Offering Your Customers Returning to the Office

Entanglement: Tech and Workplace

You’ve likely noticed that there is a lot of chatter about technology these days as it pertains to the hybrid work environment, remote collaboration, touchless interfaces and the return to the office in general. I’ve stated in the past that you really can’t be an expert in workplace technology without first being an expert in […]

Entanglement: Tech and Workplace

Listen Up!

I’ve always heard the key to sales is always be closing (ABC, right?) However, in my experience, many salespeople try close too soon or close the wrong sale. Too many professionals go into an appointment with an agenda. i.e., I am going to said clients office to close X units of Y.  But do they […]

Listen Up!

Selling AV — Episode 119: Selling (Your) AV (Company): an Interview With Jay Myers

I sit and talk to Jay Myers about his book “Rounding Third and Heading Home: The Emotional Journey of Selling My Business and the Lessons I Learned Along the Way.” Jay shares lessons he learned over the 22 years he spent building his AV business, eventually resulting in a sale to the world’s largest integrator. […]

Selling AV — Episode 119: Selling (Your) AV (Company): an Interview With Jay Myers

Switching on the Edge

Hybrid. It’s a two-syllable word that seems like it would be easy to define, but it’s actually not. The hybrid workplace is defined as one in which by default, a percentage of employees are remote while the rest are in person. If you’re watching any of the studies out there, its obvious that the five-day, […]

Switching on the Edge

Diversity, Equity, Inclusion — Dr. Ivan Joseph and the NSCA Business and Leadership Conference

At the end of February, the National Systems Contractors Association (NSCA) had its annual Business and Leadership Conference. If you haven’t been to one before, whether in person or virtually (like this year), then you should prioritize it next year.  There were a lot of great keynotes, talks, and breakout sessions spanning sales, marketing, design […]

Diversity, Equity, Inclusion — Dr. Ivan Joseph and the NSCA Business and Leadership Conference

The AV Sandbox

If you attended rAVe’s LAVNCH WEEK 3.0 last week, you may have caught the keynote by Kevin Carroll. Kevin is a storyteller, a speaker and an author. His book, “Rules of the Red Rubber Ball,” is a highly visual explanation of the power of play in life and work. If you missed Kevin’s keynote, it’s […]

The AV Sandbox