QSC Takes on Crestron with Q-SYS Reflect Enterprise Manager

q sysQSC says that Q-SYS Reflect Enterprise Manager for real-time monitoring and management for the Q-SYS audio, video & control (AV&C) Ecosystem is now available. As the first software service deployed on the new Q-SYS Reflect Cloud platform, Enterprise Manager brings data oversight and managed services capabilities to AV systems.

This new cloud-based subscription service is ideal for AV/IT system administrators looking to avoid reactionary maintenance and reduce overall support costs associated with their AV systems by providing real-time device and system monitoring, advanced event log diagnostics plus intelligent alerts and notifications.

Users have the ability to fine-tune and right-size Enterprise Manager’s capabilities by choosing to monitor as many physical sites, systems and peripherals as necessary from a single subscription.

Taking a direct shot at Crestron, QSC says that because the Q-SYS architecture allows for connecting an entire Q-SYS system to Enterprise Manager in a matter of minutes (only requires a single Internet connection for secure communications with the Q-SYS Reflect Cloud) that it’s better and easier to use.

End users can immediately leverage the Enterprise Manager API to extract the real-time device status and event logs into the software application of their choice, enabling them to see all AV and IT assets from a single pane of glass. Additionally, QSC has partnered with Splunk as part of its Technology Alliance Program, and will develop a Splunk Add-On to further simplify integration for users of both solutions.

After months of beta testing, Enterprise Manager has been deployed on dozens of AV systems all over the world, validating the substantial business benefits recognized with deploying a robust IT-centric management and monitoring solution.

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QSC now offers free online training for technicians and administrators connecting Q-SYS systems to Enterprise Manager. From the award-winning QSC Training team, this course offers concise, interactive, (and often) hilarious videos that walk through the initial set up process, how to prep your network for Enterprise Manager and more. To begin training, go here.

Here’s a video we took of Q-SYS Reflect Enterprise Manager at InfoComm 2019: