Pakedge has introduced the third generation of its BakPak Cloud Management System, which is now available industry-wide after its limited release last month at InfoComm 2015. It is also now shipping with the NP36 network patroller.

The cloud based remote management solution gives integrators end-to-end control from a distance with in-depth monitoring of network devices and control systems. BakPak does this with prioritized alerts, robust permission settings, automated network repair and mapping, easy configuration management, report logging, backup and restore functionality, and TriPlex – a unique troubleshooting system that determines the cause of the problem in case of a network outage or configuration error and suggests potential fixes.

Should BakPak’s built in self-healing features not be able to resolve a network failure, integrators can count on the intuitive alert system.

Pakedge says that unlike other remote management system, BakPak 3.0 does not send misleading alerts – it is intelligent enough to pinpoint which device failure caused the network to crash instead of inundating integrators with a string of “device failure” notifications that don’t help. It does this by validating all error alerts through situational-aware AI algorithms to provide accurate usable information to take action on. These useful alerts are sent via e-mail, SMS, or the BakPak app so the integrator can respond as necessary.

Power scheduling, power cycling and power control on POE switches and PDUs can be managed as groups as well. Even system backups can be grouped – instead of backing up configurations on devices individually, you can backup all the configurations for all the devices across the network at the same time with the click of a button. The configurations are then stored on the cloud for easy device replacement in case of failure. No additional setup or configuration required – simply swap out the affected unit and restore configurations from the cloud.

BakPak’s intelligence is not restricted solely to Pakedge devices. Intelligent device management and third party device integration is a core part of BakPak’s service offering — with greater support for more third party devices being added often. At launch, BakPak 3.0 offers full compatibility and support for Control4, Crestron, Middle Atlantic and Panamax devices. Even for third party devices not natively supported within BakPak’s own interface, users can use BakPak to access the built-in GUI of any third party device on the network, allowing configuration and management from anywhere in the world.

The Pakedge BakPak was designed to save technology integrators time and money by eliminating tedious processes. Automatic device discovery and auto-mapping minimizes setup time and simplifies troubleshooting in case of network problems. Group firmware updates and power control makes maintenance a breeze. Prioritized alerts, automatic self-healing, Triplex automated troubleshooting, and cloud managed backup and recovery help integrators bring peace of mind to their clients.

Pakedge developed BakPak and offers it in three service tiers – Basic, Advanced, and Premier. The company hopes integrators will use as an example for developing managed services as a part of their businesses.

To kick off the launch of the new revamped BakPak 3.0 Pakedge announced that it would be offering the complete suite of features — Premier level services — free until Sept. 30th. After the free trial ends, Pakedge says it will be offering a significant discount on the first year of Advanced or Premier sub-sections. The Basic service model is free and does not require a subscription.

More information about BakPak 3.0 is here. A video we shot about it at InfoComm 2015 is here.