ClearOne Intros CONVERGENCE AV Network Manager

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ClearOne today announced the release of its new CONVERGENCE AV Network Manager, an AV network management platform-to-monitor control, and audit ClearOne pro audio and video products and services. Remote real-time system access provides network administrators at-a-glance and dashboard views. Two levels of access are available — a secure administrator level for full access and a […]

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Crestron Unveils Cloud-Based Deployment, Provisioning and Management Platform

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Crestron just launched XiO Cloud, its cloud-based provisioning platform, in Hall-2, Stand 2-C20 at ISE 2018 today. XiO Cloud enables centralized enterprise-wide configuration, monitoring, management and control of Crestron products including Crestron Mercury, 3-Series Control Systems, DigitalMedia products (including DMPSs) and TSW touch screens. XiO Cloud provides IT managers with a centralized tool that enables them to deploy and manage thousands […]

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Control4 Buys Remote Monitoring and Management Company Ihiji

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Control4 today announced that it has acquired Ihiji, a provider of remote management services. Control4 says that by combining two industry-leading network and device management solutions — BakPak from Control4 (after Control4’s 2016 acquisition of Pakedge) and Invision from Ihiji — into one unified service platform, Control4 will provide offer integrators a unified cloud-based system […]

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GlobalViewer Enterprise 2.7 Now Available from Extron

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Extron has updated its GlobalViewer Enterprise software to GVE version 2.7. This software simplifies AV system resource management with control for hundreds of common AV tasks and a way to manage, monitor and control nearly any device over a standard network. It allows administrators to access usage data, create reports and control systems from any […]

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Legrand Nuvo Player Supported by Domotz Pro Remote Management Software

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Legrand and Domotz announced that Legrand’s Nuvo Player Portfolio whole home music system is now supported by Domotz Pro remote network management software. Domotz Pro software adds remote management features to the Nuvo Player Portfolio system that enable integrators and Legrand tech support to work together in real-time to quickly troubleshoot configuration and performance issues. The Domotz-Nuvo pairing is an […]

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Remote Cubed: A Remote Chance of Remote Support for Remote Events

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Over the last few years, a revolution in teamwork and technical support has taken place in the installation portion of our industry. Once network ports began appearing on the equipment that we sold, remote administration, remote monitoring and remote support all became possible, but it really has taken a couple of years to convince clients […]

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Pakedge’s BakPak 3.0 Now Shipping

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Pakedge has introduced the third generation of its BakPak Cloud Management System, which is now available industry-wide after its limited release last month at InfoComm 2015. It is also now shipping with the NP36 network patroller. The cloud based remote management solution gives integrators end-to-end control from a distance with in-depth monitoring of network devices […]

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SpinetiX Announces New Cloud-Based Remote Monitoring Service for Digital Signage Players

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SpinetiX will use ISE to debut a cloud-based service called Cockpit. Cockpit enables dealers to set up, monitor and control customers’ digital signage players from anywhere, proactively performing maintenance and addressing problems before they reach critical status. According to SpinetiX, their market research has shown that the quality of on-site service and support is one […]

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