How Can Offices Prioritize the Needs of the Future Workforce?

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By Chris Pennell and Olivia Lowden
Futuresource Consulting

Amid the physical changes to office design over the last seventy-odd years, the role of offices has remained static. But COVID-19 turned the world as we knew it upside down, taking the workplace along with it. Remote working has become ubiquitous, and in the post-pandemic landscape, the hybrid model is likely to endure. Even now, the world of work continues to change, driven by technological advancements, globalization, and evolving social dynamics. As we move further into the digital era, the impact of these transformations on individuals, businesses, and society at large becomes evident.

Core Priorities of Modern Work

As technology continues to advance and working dynamics evolve, the office of the future could look very different from today. Predicting precise details is challenging, but several features must be at the heart of any office program going forward. A focus on flexibility, enabling full technology integration, the possibility of reimagined workspaces, and data-driven decision-making must all be at the forefront of the future workspace. And importantly, employee well-being must be prioritized.

Working Format Built Around Three Key Goals

Employees prefer the choice and flexibility that come from a hybrid model, and many enterprises recognize and accept this. But across businesses and industries, the hybrid format will vary. Three expectations will be priorities for enterprises in adopting their chosen working format:

Increased Productivity

  • Cost savings
  • Talent acquisition and retention
  • Enterprises face new challenges

There is plenty to feel optimistic about in the future workspace. But with change comes challenges, and with more employees working at least partially remotely, enterprises will face a string of new challenges.

For years, the workplace was built around encouraging coworking and effective communication. At home, this can be harder to attain. Enterprises will need to prioritize seamless collaboration between employees to ensure a rich working culture, as well as to nurture inclusivity and engagement.

Managerial adaptation and technological infrastructure will also be a challenge going forward. Hybrid work offers many benefits, but enterprises must embrace both the gains and the obstacles to ensure long-term success in a rapidly evolving world.

The Technologies Shaping the Future of Work

Without the technological leaps of recent years, hybrid work would not be feasible. Technology will continue to enable an optimized hybrid work environment, facilitating seamless collaboration, communication, and productivity. The tools that will shape the future workplace include cloud computing, project and task management software, Virtual Private Networks (VPNs), communication and collaboration tools, cybersecurity solutions, and virtual and augmented reality (VR/AR).

Futuresource Consulting’s upcoming report, “The Future of Work,” evaluates how the workplace will shift to meet the needs of the future.

You can read this full insight as it appears on Futuresource’s website here.