Diversified Builds Out Workplace Safety Ecosystem

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With 2000+ employees, 50 worldwide locations, and more than $1 billion in an annual revenue, Diversified is a technology solutions provider delivering innovations in digital media, collaborative technology, broadcasting, electronic security and OTT solutions to a global clientele. rAVe Europe’s Bob Snyder chats with Michael Parker, director, strategic accounts EMEA at Diversified in London. Parker […]

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Remote Support Suddenly Sounds Like a Much Better Idea

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Back in the late fall of 2019, I first heard of Teleportivity. It was in a demo video that Gary Kayye posted right here on rAVe [PUBS]. My initial thought was that the idea was great, but I wondered about the product’s efficacy at smaller institutions like mine, or even mid-size colleges and universities. My […]

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New Tech LAVNCH Day: Temperature Checks, Holographic Tech and a Whole Lot of UCC

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Today’s LAVNCH WEEK 2.0 theme was New Tech LAVNCH Day: a day dedicated entirely to something we’re all desperately missing by not being able to attend conferences this year — new product launches, like those you typically see on the trade show floor. This day looked a little different from all our other LAVNCH WEEK […]

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Spinitar Intros HelpPoint+ Live Support Portal Powered by Teleportivity

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Spinitar has announced the launch of its new live support portal, HelpPoint+. A space-specific customer support portal designed to work seamlessly with business and employee needs, HelpPoint+ is an instantly scaleable on-site document repository and web-app with a fully integrated video and voice helpdesk. HelpPoint+ was created to provide end-users with on-demand support from every […]

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A LIVE Demo of Teleportivity Deployed in a UNC Classroom

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THIS IS A PROMOTED POST FROM TELEPORTIVITY Last month, I wrote about Teleportivity, a scalable and fully integrated help desk solution. Here is a takeaway from that article from a University campus help-desk perspective: “We need to fix this stat: On university campuses, fewer than 10% of Level 1 support inquiries and service calls are […]

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Stop Sending Your People Out to Fix Stuff When They Can Use Teleportivity Instead (And Did We Mention You Can Try It for FREE?)

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THIS IS A PROMOTED POST FROM TELEPORTIVITY When people think of remote support, they don’t often think good things. Actually, most people really hate automated support systems. No one likes being pushed through a robot before getting to a real person on the other end of the line. To date, remote tech support, whether AV […]

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Church Multi-Site Now with Face-to-Face Live ProAV Support

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With churches continuing to add multi-site campuses to extend their geographic reach and influence, how can the pro AV market serve this market with solutions equal to the scale of church multi-site expansion? The answer is church multi-site now with face-to-face live pro AV support — that’s a game changer for the industry. The answer […]

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Is The Best New Product at InfoComm 2019 Actually a SaaS Service?

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Liberty AV just had a bag of money fall out of the sky and hit them in the head by being gifted the U.S. distribution rights for a start-up company called Teleportivity, which is launching a product using the same name here at InfoComm 2019. You’ll want to see this product as it’s an actual […]

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