RTI today announced that its RTiQ intelligent remote monitoring solution is now available for free to RTI dealers. A remote management solution for RTI systems, the cloud-based RTiQ makes it possible for dealers to monitor their clients’ AV installations, get real-time notifications of failures and resolve issues.
RTiQ can be configured to monitor RTI control ecosystem and components controlled by an RTI XP control processor. Dealers can monitor the status of these devices via a dashboard from anywhere in the world and receive email and text notifications that alert them if a failure occurs. Once alerted, the dashboard helps them identify the cause of the issue and allows custom actions to be triggered to restore the failed system or component. Customizable actions include anything the control system is capable of, whether it’s rebooting devices, running macros, or sending commands.
RTIQ details are here.