Utelogy has added AI configuration, analytics and integration to its cloud-based control platform. The integration of Agentic AI with Utelogy’s MCP Server brings control, insight and automation directly to users—via chat or voice. The experience is secure, leveraging OAuth 2.0 authentication, and the company says it’s easy to deploy. It enables IT and AV teams to manage workflows, execute bulk operations and troubleshoot issues in real time through a conversational interface.

Whether orchestrating firmware updates or analyzing building usage metrics to recommend energy-saving measures, Utelogy’s AI turns operational data into intelligent, actionable outcomes. In parallel, Utelogy is rolling out a reimagined analytics experience, including pre-built dashboards that provide detailed insights into room usage, occupancy, utilization and call performance. These insights help teams make data-driven decisions that improve efficiency, reduce downtime and optimize resource allocation.

In addition, Utelogy has introduced “Configuration-in-the-Cloud,” enabling users to remotely add and edit locations, rooms and devices directly within the Utelogy Cloud Portal. This capability supports setup and management for distributed environments. Combined with Utelogy’s browser-based platform, organizations can now deploy and manage complex estates remotely from anywhere in the world.

To further support integration across IT ecosystems, Utelogy’s new Webhooks framework enables real-time alerts to flow into third-party systems, streamlining workflows with ITSM, ticketing, messaging and automation tools.

These innovations are backed by the continued expansion of the Utelligence Technology Partner Program, which supports Utelogy’s library of drivers and integrations. As the only vendor delivering agnostic monitoring, management, AI-powered automation and control, Utelogy gives organizations the flexibility to unify diverse AV/UC environments and achieve measurable return on investment.