Q-SYS released an update to Q-SYS Reflect that adds cloud-based monitoring and management capabilities. By adding monitoring to a full-stack AV platform, the company says customers can harness the exponential power of AI, data and Q-SYS’s cloud-manageable architecture.

Q-SYS says Reflect offers features such as real-time health monitoring to every connected Q-SYS system, including data for all connected Q-SYS products and third-party devices, to ensure maximum system uptime and performance. It also offers customizable real-time alerts with email and messaging integration to ensure the right notifications in a daily workflow. With this addition, the company says users now have a full-stack AV platform to proactively assess and maintain an entire AV infrastructure for enhanced decision-making and automation across all AV applications and vertical markets tied into a broader IT environment.

According to the company, the Q-SYS Reflect Plus version expands on the standard features of Q-SYS Reflect by providing optional enterprise-level remote system management and control capabilities. It allows administrators to directly assist users and systems from any web browser, quickly getting systems up and running. In addition, it offers the ability to configure and adjust system settings remotely, deploy firmware updates, manage files and connect Q-SYS system data to users’ IT management platforms via the Q-SYS Reflect API for a single-pane-of-glass view into users’ entire infrastructure. Finally, Q-SYS says the pricing structure for Q-SYS Reflect Plus has been reengineered based on the number of Q-SYS systems (rather than connected devices), simplifying the users’ ability to expand the system when necessary.