OneVision Debuts Flex Support Packages


OneVision just debuted its new Flex Support Packages. OneVision says these packages are designed to make it easier for integrators to get started with OneVision’s remote support and recurring monthly revenue (RMR) solutions.

OneVision’s new entry-level Flex packages anchor around the company’s white-label, vendor-agnostic support, enabling integrators to route 100% of their inbound service requests via phone, email or text to OneVision’s 24/7 remote support team. Select Flex Packages also include access to OneVision’s RMR solutions, including subscription management, recurring payment processing, direct sales support, custom-branded marketing/sales tools and an online portal for clients to view and activate a membership.

OneVision’s new Flex Support Packages also make core elements of OneVision’s service platform available in the form of various packages designed to meet the differing needs of integrators as they progress on their service transformation journey. Integrators can now choose from a curated set of support and recurring revenue solutions, selecting a package designed to meet their unique needs.

OneVision’s new Flex Support Packages come in four tiers: the “Base” support package is an optimal choice for integrators looking for an effective entry point to improve their client support, or for those who already have established RMR programs in place. The company’s “Growth” and “Accelerate” packages layer in additional support for marketing, selling and managing RMR. With OneVision’s full-platform experience, including unlimited access to customized implementation, coaching services, enhanced RMR-marketing and more available in the form of their “Premier” package, integrators can be “confident that OneVision will always have a solution that is right for them” as their needs grow and evolve over time.