Chief has announced the addition of a Technology Solutions Group to better serve customers with digital signage rollouts from start to finish. The group will provide a full service offering to manufacturers, content providers and their end users. From product phase recommendations, site surveys, pilot phase support and project management to product modifications and engineering assistance, the group works as a trusted partner and consultant to provide the support and expertise needed at each step of development.
Additional capabilities include staging and kitting, site surveys and cost of ownership analysis. Together, the team is equipped with everything it needs to be the source and subject matter expert for any digital signage project.
This focused group is backed by dedicated support teams across the entire Milestone organization. Customers will have access to all Milestone commercial product brand offerings including Chief mounts and AV accessories as well as Da-lite Screens. In addition, marketing, engineering, customer care and technical support are available to assist throughout the projects.
The North American team is comprised of five individuals from both the US and Canada with diverse backgrounds and experience in AV and digital signage. Elizabeth Klauda joins the team with more than 15 years of experience in the industry working with manufacturers on large projects. Patrick May joins Elizabeth on the team and has a wealth of knowledge in product management and digital signage solutions architecture. Team member Jarad Flax, CTS, DSCE, has been focusing on the digital signage segment for the past seven years and has extensive experience with channel sales, management and program development. In addition, the US team works collaboratively with David Galos, who leads a high performing team in Canada with great success working with many well-known Quick Service Brands.
Frank Pisano, director of U.S. sales for Chief, will head up the U.S. group while David Galos leads the Canadian efforts. Pisano has been with the company for 10 years and is well known in the Pro AV dealer channel. Pisano helped to craft the idea of the new group along with a cross functional team of Milestone employees. “I’m excited about the new group and our deeper focus on digital signage,” said Pisano. “It’s a growth category for all of us and one we need to focus on. Our extensive capabilities allow us to compete on any project from the simplest to the most complex.”