Anthony Coppedge

Agile Sales & Marketing in B2B Tech | Certifications in Agile Coaching, Agile Leadership, and Agile Marketing. Anthony has been consulting, teaching, and speaking to leaders since 2003 and writing for rAVe since 2012. Connect with Anthony on LinkedIn.

Agile for AV: Go-To-Market Strategies for AV Firms

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The problem is not your technology. The problem is that you can’t pivot fast enough to keep up with the changes (set in motion by a global pandemic). The reason you can’t keep up is that your management system is based on a static, backward-looking, historical view of the AV market because it’s always worked, […]

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Design Thinking — The New Normal for AV

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Business-As-Usual is all but done; Design Thinking is here to replace it during the “new normal” of a post-COVID world. As of this article’s writing for rAVe, one of the most recent common phrases in the English-speaking lexicon has to be ‘new normal” during the COVID-19 pandemic. The term is a hopeful euphemism to cope with […]

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AI for AV Is Opportunistic for Service, Support and Sales

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Whether your firm has joined the chorus touting “AI” or is more conservatively accurate in the programming of “machine learning,” there’s a non-stop buzz in the industry around the advancements of computing power and advanced algorithms used to analyze dizzying amounts of data from an ever-expanding networked technology install base. Either way, an opportunity for […]

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AV Industry Social Media: Quantity vs. Quality

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AV marketing professionals spend countless hours pursuing more reader likes, more engagement, more content, more metrics and frankly more of the same in a never-ending hype cycle. Social media is merely another function where marketers are stuck in tactical due to feeling the pressure to produce something — anything — in order to somehow drive […]

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Selling AV Technology to Churches: Overcoming Fear, Uncertainty and Doubt

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Fear. Uncertainty. Doubt. We call this ‘FUD’ and it happens all the time for audio, video and lighting sales; one minute the sale looks like it’s about to close and seemingly the next moment FUD strikes and the deal is too often lost. FUD exists in every market within the AV industry, but perhaps it’s […]

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How to Make a Winning HoW Advertisement

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The house of worship (HoW) market easily exceeds $1 billion (U.S.) in sales each year for audiovisual systems and gear. Yet, the market continues to be one with a mere handful of vendors effectively targeting and selling consistently into this underserved vertical space for the AV industry. With over six years of historical precedent and […]

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Church AV: What You May Not Know About the House of Worship Market

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The house of worship market is comprised of many church sizes and venue types ranging from portable temporary set-up and tear-down weekly venues to gargantuan giga-churches with tens of thousands of attendees every weekend… and pretty much everything in between. Selling to such a wide variety of client types even with the same market space […]

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Selling AV: Everything Is Amazing and No One Is Happy

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Comedian Louis CK once said: “Everything is amazing, and no one is happy.” In the neverending quest for the technology that makes everyone happy, no one is happy because the expectation is often that all technology should be perfect by now and that any issues with current technology (or lack thereof) could be fully remedied […]

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Fail Faster to Succeed Sooner

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In order to deliver the highest value possible at scale and velocity to the house of worship market, your AV firm will need to learn how to fail faster and succeed sooner. ‘Failing faster’ may seem counter-intuitive because the idea of failing evokes strong, negative emotional responses. And failure is often seen as something to […]

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Marketing Barometers for AV Sales

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Ask any AV firm’s marketing team this question: “How consistently do we create deliverables that have a significant impact on our AV business?” The answers to that question will frequently reveal a focus on activities (deliverables) instead of business outcomes (such as ROI). The reason there’s such a disconnect between what’s asked for and what’s […]

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ProAV: Business Agility as a Competitive Advantage

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Change isn’t new to the ProAV industry, but the rate of change may be the downfall for even the largest firms. After all, the innovations, inventions and the integration with AV over IT have made for a robust industry with $186 billion in revenue for 2018 and projections calling for $229 billion by 2023 (source: […]

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Church AV Trends: Unusual Aspect Ratio Video Walls

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As multi-site churches expand their reach with additional locations into retail areas and school buildings to accommodate a larger attendance at these remote ‘satellite’ campuses, the needs for AVL shift away from so-called ‘big box’ venues with high ceilings and ample room to venues with lower ceilings and limited sightlines. The opportunity for audiovisual (AV) […]

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What Churches Want and Need from AV Sales

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In seven years of sharing practical insights on how to sell audiovisual (AV) to churches, we’ve posted over 70 articles focusing specifically on the opportunities and challenges of selling to buyers and influencers in the house of worship market. During that same time, the church AV market has gone from hundreds of millions of dollars […]

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AV’s Headlines Suck. Here’s How to Fix That.

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With fresh eyes on amazing new products and services presented over the last few tradeshows (InfoComm, DSE, ISE) so far this year, the rAVe Agency has seen some truly remarkable technology coming out of the audiovisual (AV) industry. But while AV technology is undoubtedly impressive, the way AV products are promoted and advertised has mostly […]

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Church Multi-Site Now with Face-to-Face Live ProAV Support

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With churches continuing to add multi-site campuses to extend their geographic reach and influence, how can the pro AV market serve this market with solutions equal to the scale of church multi-site expansion? The answer is church multi-site now with face-to-face live pro AV support — that’s a game changer for the industry. The answer […]

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AV Industry EOL: Planned Obsolescence (Part Two)

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See part one of Anthony’s Planned Obsolescence column here. Since planned obsolescence for pro AV gear harms sales, service contracts and product support, the future for the AV industry may be headed toward the “as a service” model borrowed from the software industry. Should there be standards for planned obsolescence? Even the IT industry, with […]

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Church Online: Pro AV for Streaming Church Services

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The dramatic growth of churches using online streaming and on-demand options to extend the reach of their audience offers a steady stream of upgrades and innovations for Pro AV technology solutions. With the increase in both accessibility and adoption of high-speed broadband internet access worldwide has come a massive increase in users taking advantage of […]

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AV Industry EOL: Planned Obsolescence (Part One)

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For all of the massive technology improvements and innovations within the AV industry, there is irony in the faster obsolescence of digital equipment compared to the analog age of AV, leaving customers vulnerable to unexpected end-of-life notifications of planned obsolescence at the discretion of the manufacturer and reducing the life-span of digital AV gear. In […]

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Churches Need Long-Term Media Storage Solutions

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As local churches have embraced the capturing, producing, editing and publishing of video content for sermons, event promotions, service streaming, digital signage and social media, many are just now counting the costs and cons of storing massive amounts of video and media data for long-term archival, which leaves the future accessibility of this data in […]

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Converting Leads for Sales

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A start-up audiovisual systems integrator needs to take every single lead seriously because, with no backlog of client work, every new lead feels like immediate gratification as a sales lead. When this company grows and has plenty of work, do the leads become less important or is every new lead still a sales lead? The […]

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Training and Retaining Your Best AV Salespeople

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Focusing on effective sales growth can be either proactive or reactive. A proactive personal development plan (PDP) helps your salespeople self-assess their current capabilities and articulate a proposed set of growth areas for themselves. A reactive personal improvement plan (PIP), on the other hand, is not initiated by the salesperson but by their manager as […]

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The Irony of Technology Obsolescence for AV Vendors

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AV companies have instant information about their product sales right at their fingertips. However, those same AV vendors have little to no visibility into the effect of marketing on tracking the reach, engagement or conversions on those same product purchases. The result is ironic for the AV industry: marketing technology obsolescence due to artificial intelligence […]

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The Real Metrics for AV Social Media Success

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There’s no doubt that social media is a part of your marketing strategy, but are you measuring more than the so-called ‘vanity metrics’ of likes and impressions? To make your brand’s social media truly successful, your brand’s social accounts must have some personality and they must ‘listen’ even more than they ‘talk.’ When your brand […]

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When Your Brand’s Email Is Noise

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Your business may have the coolest AVL product or service on the market, but amassing more emails in your prospect’s Inbox isn’t helping you sell even one of those great new products. Why? As decision-makers and consumers, we’re inundated and overloaded with information and emails. We’re deluged by data. What we don’t need to know is […]

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The AV Industry and the Power of Social Media

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Customer acquisition is time-consuming and expensive, so it makes sense to treat prospects and customers as valued people when they’re looking for your brand on social media. As a person who has a great deal of understanding about the time, effort, and costs of new prospects earned through marketing, I am acutely aware of the […]

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How Much Marketing Budget for AV Firms

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How much budget should AV industry companies allocate towards marketing to the house of worship vertical? The answer is likely a surprise for any company that’s not spending on this >$1B annual spend segment of the overall AV industry. In 2018, the American Marketing Association, in partnership with Deloitte and Duke University, published the bi-annual […]

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Future of AV: Merging of Product Development and Marketing

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Engineers invent and innovate. Products are created. Marketing promotes the products. Sales try to, well, sell the products. That’s the way it’s been done in product development for ages including in the audiovisual industry (AVL). And that’s the past. The future is the merging of Product Development and Marketing. Whereas the linear path described above […]

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