UI vs. UX: The Battle for Happier Customers

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Like most folks out there, I spent many years not understanding what UX (User eXperience) was and, more importantly, what the difference between UI (User Interface) and UX was. Over time I came to realize that what was being commonly delivered as a UI in the AV world did not translate to good customer experience. […]

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The User Interface — It’s Not Business, It’s Personal

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If you’re a movie fan, you’re well aware of the ongoing conflict often portrayed between humans and machines in a dystopian future. Think “West World,” “2001: A Space Odyssey,” “Terminator,” “I, Robot” and “The Matrix.” I can’t help but wonder if these movies are so popular because they reflect our own personal experiences of the […]

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Collaboration Space Interface Design

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For the past several years in higher education, the active learning classroom has grown in popularity. With these active learning classrooms comes an increase in technology. Many of the classrooms have multiple displays and multiple ways of getting your content onto those displays. These may consist of flat panels, projectors and interactive whiteboards. The expectation […]

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Utelogy Software Update Adds Visual Framework, Calendar Integration and Active Directory Integration

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Utelogy’s latest software release includes something called the Utelogy Visual Framework (UVF), which allows programmers, end-users or integrators to build or restyle their user interface. The UVF includes a component reference guide, that allows users to take standard, ‘out of the box’ components and use them or with the Component API and Theming Guide, developers […]

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BREAKING NEWS! New Voice Control Product to Debut at ISE 2017

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AMSTERDAM and RANCHO SANTA MARGARITA, CALIF., FEBRUARY 2, 2017 — With the emergence of voice control as the hottest new trend in AV, AVPhenom will be introducing a new voice control product at ISE 2017. “Ever since Alexa’s debut at CEDIA, I have been obsessed with voice control as the future of the user interface […]

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The When and Why of UI

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It’s fun to be a part of the tech industry, but it’s also interesting sometimes to take a step back and look at it from afar. I took the opportunity to do that a couple days ago with respect to all the attention Alexa and Amazon Echo have been getting ever since the Crestron compatibility […]

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