Snap One Announces Investments in Its Cloud Infrastructure
Snap One announced it is accelerating investments in its cloud infrastructure, including its management and remote operations platform OvrC servers. Snap One says partners and users benefit from the consistent development of new features that improve connection reliability and scalability, with recent cloud investments targeting load-balancing and multi-cloud architectures to offer “heightened global resiliency and reduce the impact of connection outages.” Internal improvements to platform monitoring and event logging are being leveraged to identify issues more quickly and enhance future responses, while automated testing flags any bugs so they can be patched before impacting partners.
Snap One says the cloud servers already help tens of thousands of users connect to and manage millions of devices all over the world through OvrC. Following growth in the platform’s user base, Snap One says it is “more committed than ever to delivering world-class performance and future advancements that ensure continuously improved experiences and benefits for all users and stakeholders.”
The company’s infrastructure enhancements focusing on speed and reliability have already improved performance for Control4 Partners and users, with recent upgr
ades delivering 40% faster connections between the Control4 App and OvrC servers and reducing latency for Alexa and Google Voice interactions, according to Snap One.
For security, Snap One has invested in leading Web Application Firewalls (WAFs), improved backup and disaster recovery solutions and advanced training on secure coding, all while ensuring all improvements are scalable into the future. Real-time alerts and periodic security assessments by third-party experts and internal white hat hackers ensure nothing is missed, while the company’s cybersecurity team expands.
The OvrC platform offers partner benefits, including Wi-Fi site management and configuration, remote troubleshooting tools and automatic self-healing capabilities, remote monitoring with push alerts, configuration for Araknis, Binary MoIP, WattBox and Luma products, network configuration and management and remote firmware and software updates including Control4 OS. The system has also evolved to “improve vital customer relations processes,” including internal data sharing for client contacts and rapid access to linked project resources and documents.
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