Panasonic Opens New European Service Centre in Budapest
“Panasonic Connect Europe has built its reputation on providing high quality products and solutions, coupled with ‘best in class’ support for its range of customers across its business-to-business sectors. The addition of this service and repair centre in Budapest will enable us to be even closer to our customers and offer ever faster and more efficient levels of support than ever before – all contributing to our customers’ success,” said Donald Maidment, Head of Customer Service at Panasonic Connect Europe.
The Budapest location was chosen because of the strong technical talent pool being developed by the regional universities in Hungary and the engagement and customer centric mindset of the workers there. In addition, the Service Centre’s proximity to the markets, and good links to all major carriers enable fast & efficient logistics for express collection and return of all repairs.
Commenting on the new opening, Hiroyuki Nishiuma, CEO of Panasonic Connect Europe, said: “Our business was transformed just over one year ago into a new and agile organisation designed to respond quickly to the demands of our customers across industries. The creation of our second service centre in Budapest is another important step in delivering on this promise to combine our product expertise with our enhanced solutions capability to help businesses transform their operations for the future.”