LG CLOi Makes Restaurant Association Debut With New Features

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LG Business Solutions USA is debuting its LG CLOi ServeBot (model LDLTR30), a restaurant-focused service robot, at the National Restaurant Association Show 2023 next week.

A number of significant enhancements make the LG CLOi ServeBot even more powerful and reliable alongside LG’s new 27-inch Kiosk for self-service ordering and the new 21.5-inch outdoor display for order confirmation at drive-throughs.

Operating up to 11 hours on a single charge, the new CLOi ServeBot offers customization options to meet the needs of various restaurant types. Customer-facing enhancements are primarily achieved through the 10.1-inch, 1200×800 full-color touchscreen, which can display menus, specials, videos, “last call” messages or a friendly digital robot face.

By increasing shelf size, adding a fourth shelf and making the shelves removable and adjustable with 2.8 inches of vertical movement, the new CLOi ServeBot increases total carrying capacity by 33 percent and ensures capability to fit items of any size. Once a shelf reaches its 22 pound (10kg) maximum capacity, new integrated weight sensors detect it is full and automatically returns the CLOi ServeBot to a preset zone for unloading. The upper storage bin and bottom shelf with optional pull-out drawer offer convenient places to keep utensils, condiments, menus and other commonly requested items.

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The robot can be programmed for any floor plan with unlimited points of interest, enabling precise navigation and multi-point deliveries to any number of dining tables. All buyers must pre-program each CLOi ServeBot with a map of its operating space and destination points.

At the end of its “shift”, or when power is low, the CLOi ServeBot can automatically return to the optional charging stand, which provides a full charge in just 3.5 hours, versus 4.5 hours from a 120V wall outlet. Owners can also add the optional CLOi ServeBot Call Bell for tables, which allows patrons to call the robot to serve a variety of functions such as browsing the menu or returning finished dishes.

The CLOi ServeBot stands 54 inches tall, has a footprint of 21.6 by 22 inches and features a top speed of 1.2 meters per second (2.7 mph). The new model’s shelves measure 20.8-inches wide by 17.3-inches deep, providing 16 percent more surface area than the previous model.

In addition to the new robot, LG is debuting two display products at the show – screens that are designed to improve customer experiences and streamline operations at QSR’s and drive-throughs. First is the new 21.5-inch Outdoor Order Confirmation Display (model 22XE1J) that provides drive-through users with real-time order confirmation. The IP56-rated display can be mounted in horizontal or vertical orientation and automatically adjusts brightness based on ambient lighting, up to a maximum of 1,500 nits. It can be used in virtually any environment and is rated for temperatures from -30 degrees to 50 degrees Celsius.

Also featured at the restaurant show will be the 27-inch LG Kiosk, (model 27KC3PK-C) which allows restaurants to offer customers a self-service ordering station. Its 1080p HD screen ensures consistent excellent image quality and legibility, while the tabletop design enables simple placement and installation. It includes a QR Code reader, integrated credit card/chip reader and receipt printer, so orders can be completed in one place.