ihiji Introduces Powerful New Real-Time Remote Network Management Tools for Commercial Integrators at InfoComm 2014

ihijiAUSTIN, TX and LAS VEGAS, NV – JUNE 16, 2014 – ihiji, a global leader in remote network management for both commercial and residential technology integrators, will introduce its network management solution to the commercial market at the upcoming InfoComm 2014 in Las Vegas, June 14-20, 2014 (ihiji booth #N567a). The Company’s powerful demonstration will include an overview of the award-winning ihiji invision network management solution, as well as the new ConnectNinja, Auto-Discovery, and Speed Test features. Together, these features help integrators remotely monitor, service, and maintain all aspects of a client’s network and connected devices more efficiently and securely.

ConnectNinja Feature

ConnectNinja makes the ihiji invision zero-maintenance cloud-based network management solution even more powerful by giving authorized users secure remote access for troubleshooting and configuring devices and networks. One of ConnectNinja’s key benefits is that it eliminates the need for unsecure port forwarding and VPNs for everyday remote access. In addition, ConnectNinja offers simple and secure remote access from directly within ihiji invision’s cloud-based web portal by tunneling connections into the client device through ihiji’s servers. This feature allows technicians to resolve complex issues easily, saving time and money by virtually eliminating the need for truck rolls and multiple site visits.

“ConnectNinja is a powerful feature for the commercial market, especially when you consider high maintenance applications like digital signage or the management of a large number of IP-based devices,” said ihiji Vice President of Technology and Co-founder, Mike Maniscalco. “We’ve done the hard work for commercial integrators by forming a secure connection to devices through our cloud servers. ConnectNinja significantly reduces both time and money spent on troubleshooting or deploying technicians, and with this enhancement, ihiji invision is an even more valuable asset for technology integrators focusing on efficient and proactive customer service.”

ihiji’s ConnectNinja joins other NetNinja features; PowerNinja, which remotely reboots IP-addressable power units; SwitchNinja, which remotely power cycles PoE ports; and StealthNinja, which provides direct soft-reboots of devices.

ConnectNinja is included as a part of the ihiji invision solution at no additional cost. Additionally, ihiji’s zero-maintenance cloud-based architecture means that the feature will be available with no additional patches or upgrades needed by the integrator.

Cloud-Based Remote IP Scan and Auto-Discovery Feature

ihiji invision is introducing one of its most requested features from the commercial market, a new cloud-based remote IP network Scan and Auto-Discovery feature. This new enhancement collects data about all of the IP devices on a given network and provides detailed reporting that includes IP address, manufacturer, mac address, and last-seen/first-seen instances. This powerful new feature can also convert devices that are already in use into ihiji-managed devices, further simplifying the configuration process for technicians and IT managers.

Internet Speed Test

ihiji’s cloud-based Internet Speed Test, an essential tool for testing network latency and Internet connection quality, enables integrators and network managers to check and confirm network functionality as well as relative upload/download speeds at each of their client sites. In addition to taking a snapshot of Internet quality, this test also logs and charts connection quality over time, providing clients and service providers with a long-range profile of Internet quality that includes latency, upload speed, download speed, and network jitter information. These reports let the integrator identify trends to fine-tune the system and improve performance, while also allowing them to demonstrate the improvement in system uptime and availability before and after monitoring was implemented. ihiji’s Online ISP Speed Test will benefit clients and service providers as a critical component of their Service Level Agreements (SLAs).

“Adding cloud-based network scanning and an Internet speed test is not only a natural evolution of the ihiji invision system, it is a necessity,” stated Maniscalco. “We continue to aggressively add more robust network management features that better serve the specialized needs of both commercial technology integrators and IT professionals.”

ihiji executives and technical staff will be on hand to demonstrate these features, as well as many other ihiji innovations during the InfoComm 2014 conference, in booth #N567a.