Scott Tiner

Scott Tiner

A trained educator, graduating from the Boston University School of Education, Scott is interested in the integration of technology and education. He works at Bates College managing the Client Services portions of Information Technology. Scott directs the Service Desk, which is responsible for the support of all classrooms and computers on campus. He also oversees the campus training programs and specifies and purchases computing equipment for the campus. He stays very active in the AV and IT fields, having presented at both regional, national and international conferences. Scott writes columns and blogs regularly for rAVe [Publications].In order to continue to develop and strengthen his leadership and management skills Scott has attended the Management Institute and the Leading Change Institute, sponsored by EduCause. He earned his MBA form the Peter T. Paul College of Business and Economics, at the University of New Hampshire. During his time in graduate school Scott developed an interest and expertise in leadership and team building.As an experienced speaker and writer, Scott is always looking for new experiences to share, learn and grow. Scott can be contacted via LinkedIn, on Twitter at http://www.twitter.com/stiner or via email at stiner08@gmail.com

5G and Wi-Fi 6: New Wireless Technologies Offer Advantages for AV

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Two new wireless technologies are offering potentially important advantages for the audiovisual industry. 5G and Wi-Fi 6 have slowly become released and used over the past year. These technologies will both continue to spread in 2020 and beyond. Many of us have likely heard of 5G as it’s been regularly in the news over the […]

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Integrators and Higher Education: An Evolving Relationship

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As long as I have been writing columns for rAVe ED, my aim has been to help integrators understand where they can provide value to the higher education market. The business has changed so drastically over the years, that the value propositions of ten years ago no longer exist. I write about this because I […]

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Change Management

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IT Service Management and ITIL define processes for information technology professionals to follow in order to deliver the best value for their customers. The processes defined are agnostic to whether the clients are internal or external. Some in the industry think of AV and IT as separate, however we are very similar and in many […]

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Does Certification Matter?

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As a manager, I’m often faced with the question of what requirements we should put into a job description when we are ready to hire a person. Experience is always the easiest one to figure out. You think about how senior the position is and then you base years of experience or type of experiences […]

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Collaboration Space Interface Design

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For the past several years in higher education, the active learning classroom has grown in popularity. With these active learning classrooms comes an increase in technology. Many of the classrooms have multiple displays and multiple ways of getting your content onto those displays. These may consist of flat panels, projectors and interactive whiteboards. The expectation […]

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Esports in the Academy

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Video games have long been considered by “adults” to be a way for “children” to waste their time. However, over the past several years, as games have become more interactive and team based, they have become more mainstream. Today, watching others play video games is also a popular activity. According to Wikipedia, the 2017 League […]

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Security: Start from the Beginning

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Security has arisen as a significant issue over the past several years in the AV industry. Several high profile issues have made people question what they should be doing about security. I (and others) have written about it, trying to give our readers some thoughts about where to start. As I read more about security […]

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InfoComm 2019: A Schedule for Tech Managers

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It’s hard to believe that another InfoComm is right around the corner. As I sit down to write this, we’re under thirty days from the start of the first classes. Up here in Maine, where it’s still winter, we are longing for that humid, warm air. For tech managers, InfoComm can be an overwhelming experience. […]

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Higher Education Technology Managers Association

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Over the past dozen years or so, technology managers in higher ed have grown more educated and become more visible in the industry. However, many feel that this group has never been looked at as equals in the industry. We have several organizations that represent us, including an AVIXA council, “Technology Managers Council.” There are […]

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Human Centered Design

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I recently attended a conference about service management and ITIL. I went expecting to learn a lot about processes, procedures and rules for providing value for a company and I did learn quite a bit about that in the sessions I attended. However, one session in particular stood out to me above all the others, […]

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Where to Start With Cybersecurity

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On October 20th, 2018 Apple announced Group FaceTime for its iOS devices. Three weeks later, on Mon., Jan. 28th, Apple announced a major flaw in this new feature. If someone initiated a FaceTime call, and then added themselves to it, the phone of the original person would start transmitting their audio before they picked up. […]

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Are Crowd Mics a Potential Game Changer?

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A couple months ago, I wrote about the various problems that arise when people choose not to use microphones during large meetings or classes. In particular, I was discussing the negative impacts this choice has on people who have some type of hearing issue or hearing loss. I wrote about my belief that all rooms […]

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ISE: Create Real Value From Your Trip

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This year at ISE, AVIXA will present a conference called, “What’s Next In Higher Ed.” AVIXA has presented unique sessions like this for the higher ed attendees of ISE for a couple of years, but this year looks like the best one AVIXA has presented yet. It has several well known educational technologists and will […]

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Listen to What Is Being Said (If You Can)

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We recently had a email thread at my institution discussing whether people should use microphones as a standard at all meetings. The discussion started as a result of people having a hard time hearing during faculty meetings. Interestingly, this discussion took a different direction that previous ones had. It was focused on accessibility and how […]

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#AVisLIFE

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This publication has recently been using the hashtag #AVisLIFE. The first few times I saw it, I thought it was neat, if a bit nerdy. After all, my family still thinks that AV means I set the timers on VCRs and wheel televisions around campus. However, recently I began reflecting on my time in the […]

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Design Thinking: How Does it Relate to AV?

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Any good MBA student from the last decade can tell you about design thinking. It seemed to be one of the buzzwords of the business world for several years. But more than just in engineering and product design, it has started to leak into all areas of business. It can help determine strategy, it can […]

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