Scott Tiner

Scott Tiner

A trained educator, graduating from the Boston University School of Education, Scott is interested in the integration of technology and education. He works at Bates College managing the Client Services portions of Information Technology. Scott directs the Service Desk, which is responsible for the support of all classrooms and computers on campus. He also oversees the campus training programs and specifies and purchases computing equipment for the campus. He stays very active in the AV and IT fields, having presented at both regional, national and international conferences. Scott writes columns and blogs regularly for rAVe [Publications].In order to continue to develop and strengthen his leadership and management skills Scott has attended the Management Institute and the Leading Change Institute, sponsored by EduCause. He earned his MBA form the Peter T. Paul College of Business and Economics, at the University of New Hampshire. During his time in graduate school Scott developed an interest and expertise in leadership and team building.As an experienced speaker and writer, Scott is always looking for new experiences to share, learn and grow. Scott can be contacted via LinkedIn, on Twitter at http://www.twitter.com/stiner or via email at stiner08@gmail.com

Will There Be a Rise of Home Studios?

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As we continue to struggle worldwide with the pandemic, I try to keep my eyes open for what is changing in the industry and how we can react to it. I think both about temporary opportunities that we should be working on to keep our businesses afloat and permanent change(s) that will outlive our experiences […]

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COVID Will Have a Positive Lasting Experience on Accessibility

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For years, many of us in higher ed have used the various laws associated with the Americans with Disabilities Act to determine what was required for accessibility in classroom and campus spaces. We thought about things like closed captioning for movies, support for hearing aids and the ability to view a screen properly. However, this […]

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September: An Interesting Month for Trade Shows

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In case you were not paying attention during the month of September, a few news stories broke regarding industry trade shows: Sept. 16 — ISE announced it was moving from February to June for 2021. Soon after Sept. 16 — InfoComm announced it was keeping its previously planned June dates. Sept. 21 — DSE announces […]

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Dear Zoom: Love Letter or Dear John Letter?

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Dear Zoom, We began using Zoom three years ago as a corporate replacement for Skype. The technical staff and our faculty and staff absolutely loved it. Slowly, we acquired more and more licenses. Then in March of 2020, COVID hit, and Zoom went from an essential tool to a business-critical application. And that is when […]

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A Pandemic Success Story — What AV Can Learn From WWE

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World Wrestling Entertainment is a sport that relies on fan engagement and interaction more than any other. A big reason for that is the fact that it is staged. Yes, there is a substantial degree of physicality that goes into it, along with choreography and excellent timing. Yet, in the end, we know it is […]

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Recharge Centers: Technology’s Influence on Our Moods and Emotions

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According to Kenny Chesney, “We all have a song that somehow stamped our lives, takes us to another place and time,” I know that I certainly do. But can technology do that too? Here are the facts: We know that numerous studies have shown the effect of technology on teenagers, along with the results of […]

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Remote Support Suddenly Sounds Like a Much Better Idea

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Back in the late fall of 2019, I first heard of Teleportivity. It was in a demo video that Gary Kayye posted right here on rAVe [PUBS]. My initial thought was that the idea was great, but I wondered about the product’s efficacy at smaller institutions like mine, or even mid-size colleges and universities. My […]

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We Should Be Promoting Diversity in the AV Industry

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On infrequent occasions, I write blogs that do not relate directly to technology or AV. I do this because I feel as though I should stick to the things that I know and have experience with. Yet, there are times when something is so important, I feel like I need to say something. Due to […]

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Let’s Talk About HyFlex: Fall 2020 Classroom Solution and Beyond

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Over the past several weeks, the higher ed world has become more widely acquainted with the term “HyFlex.” For some, it’s a vague word that leads to more confusion than clarity. Let’s take an opportunity to think about it and what type of AV installs and equipment would support a HyFlex classroom. Interestingly enough, this […]

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Strategies for Times of Crisis: How to Survive in the Short Term and Thrive in the Long Term

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Mike Tyson once said, “Everyone has a plan until they get punched in the mouth.” This quote is reasonably relevant today, as we have all taken a beating from COVID-19. Most successful firms had developed strategies years ago and have been consistently and successfully following them. However, what we’ve experienced the past several months — […]

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The Fall 2020 Classroom

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It’s June of 2020, and colleges and universities have finished their crazy spring semesters. Most are pivoting, rooted in planning for the fall semester of 2020. A few themes seem to be emerging that will begin to shape what this next school year looks like, and therefore how the AV market will play a role. […]

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Necessity Is the Mother of Invention

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Many of us are approaching our third month of stay-at-home orders (while others on the West Coast are looking at their fourth month). We — or at least I — spend much of our time thinking/dreaming about when this will come to an end so that we can get back to a normal routine. However, […]

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Effectively Reaching New Customers

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In December, I was a panelist for a session of the HETMA conference. I can not recall the exact conversation that led to us discussing getting cold calls from vendors. Several of us who are “customers” replied how much we dislike getting the cold calls or emails. What struck me most about the conversation and […]

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A Worthy New Year’s Resolution

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At the turn of every year, I often think of blogging about the big stories or products of the past year, or the promising products of the coming year. I have never written about my resolution for the new year, as they are often personal and not business- or AV-related. However, this year is different. […]

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DSaaS: An Opportunity in Higher Education

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Every time I start to write a piece for rAVe ED, I try to think about what the broader AV industry wants to know about the education market. I always try to put forward ways that companies can partner with schools to provide value for all parties. As many people know, one area that I […]

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Social Media – Blessing or Curse?

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Like so many industries, the AV industry has a robust and valuable community in the social media sphere. Many of us have dozens, if not hundreds of contacts and “friends” that we know only via social media. While we have opportunities to catch up and meet during industry events, including the always popular tweet-ups, the […]

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5G and Wi-Fi 6: New Wireless Technologies Offer Advantages for AV

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Two new wireless technologies are offering potentially important advantages for the audiovisual industry. 5G and Wi-Fi 6 have slowly become released and used over the past year. These technologies will both continue to spread in 2020 and beyond. Many of us have likely heard of 5G as it’s been regularly in the news over the […]

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Integrators and Higher Education: An Evolving Relationship

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As long as I have been writing columns for rAVe ED, my aim has been to help integrators understand where they can provide value to the higher education market. The business has changed so drastically over the years, that the value propositions of ten years ago no longer exist. I write about this because I […]

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Change Management

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IT Service Management and ITIL define processes for information technology professionals to follow in order to deliver the best value for their customers. The processes defined are agnostic to whether the clients are internal or external. Some in the industry think of AV and IT as separate, however we are very similar and in many […]

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