Scott Tiner

Scott Tiner

A trained educator, graduating from the Boston University School of Education, Scott is interested in the integration of technology and education. He works at Bates College managing the Client Services portions of Information Technology. Scott directs the Service Desk, which is responsible for the support of all classrooms and computers on campus. He also oversees the campus training programs and specifies and purchases computing equipment for the campus. He stays very active in the AV and IT fields, having presented at both regional, national and international conferences. Scott writes columns and blogs regularly for rAVe [Publications]. In order to continue to develop and strengthen his leadership and management skills Scott has attended the Management Institute and the Leading Change Institute, sponsored by EduCause. He earned his MBA form the Peter T. Paul College of Business and Economics, at the University of New Hampshire. During his time in graduate school Scott developed an interest and expertise in leadership and team building. As an experienced speaker and writer, Scott is always looking for new experiences to share, learn and grow. Scott can be contacted via LinkedIn, on Twitter at http://www.twitter.com/stiner or via email at stiner08@gmail.com

Will NFTs Play a Role in AV?

NFT.jpg

Over the past two months, I have written about the metaverse and cryptocurrency. The next logical topic of this new digital world is the NFT. What is an NFT, and will you as an AV professional ever have to deal with them? Let’s get started with the first question. NFT stands for non-fungible token. That […]

Read more

Lessons Learned and Re-Learned

Lessons-Learned-and-Re-learned.jpg

I was recently attending a conference of higher ed technology support people and was enlightened by a discussion that occurred. Several of the people in the meeting discussed some changes they had made in their classrooms over the past several years. In particular, many of them had eliminated the “dedicated computer” from their classroom designs. […]

Read more

HETMA Opens PRISM Scholarship

PRISM-Scholarship-HETMA.jpg

At InfoComm 21, the Higher Education Technology Manager’s Alliance (HETMA) joined with AVIXA to announce the PRISM Scholarship. According to HETMA, “The Prism Scholarship was founded by HETMA in partnership with AVIXA to encourage women, LGBTQIA+, Black, Latino, Asian, Indigenous, disabled persons, and anyone who identifies as being underrepresented in the AV industry, to become […]

Read more

What in the Universe Is the Metaverse

AV-and-the-metaverse.jpg

In IT (and therefore AV as well), we certainly don’t have a shortage of our acronyms and buzzwords. When Meta, formerly known as Facebook, changed its name in October, the newest buzzword, “metaverse,” exploded into our feeds. We have heard the word countless times, but what the heck does it really mean? What, after all, […]

Read more

Log4j Could Drive New Business for AV

Av-opportunites-for-security.jpg

In late December, a flaw in software that is ubiquitous around the world was reported, and it sent cybersecurity pros into a frenzy and turned the hairs of technology pros gray. There are countless articles about this vulnerability, so I am not going to go deep into the technology of what occurs. Here is what […]

Read more

Learning From the Exercise Industry

at-home-workout.png

After all the guessing, prognostication and assumptions, it actually happened. InfoComm 2021 took place in Orlando the last week in October. What surprised me most during the event was the social media banter that went back and forth between the “should” and “should not” crowds. That is those who thought that AVIXA “should have” InfoComm […]

Read more

eGlass Changes Classroom Design

hovercam-eglass.png

Due to continuing travel restrictions at my institution, I was not able to attend InfoComm in person this year. However, thanks to an amazing social network of #AVtweeps and rAVe [PUBS], I was able to attend virtually. Higher ed is certainly a vertical that has felt the change since March 2020. As I watch products […]

Read more

Conferences Need to Adapt to the New Normal

Conferences-Need-to-Adapt-to-the-New-Normal.jpg

Over the past couple of months, we have seen some in-person conferences begin to resume. The biggest in our industry, InfoComm, is coming up in just a few weeks. AVIXA has been very clear that unless it is told by authorities to cancel the show, the show will go on in person. Yet, there are […]

Read more

The Great Resignation in Higher Ed

Scott-Tiner-.jpg

For the past 18 months, firms in most industries have struggled with the dual challenge of hiring new employees and retaining current employees. Retaining employees has become a major issue across our country as the number of people quitting their jobs has been dubbed “The Great Resignation.” The U.S. Bureau of Labor Statistics reports that […]

Read more

Privilege in the AV Industry

Privilege-in-the-AV-industry.jpg

I recently attended a graduation where the keynote speaker addressed the topic of privilege. Unfortunately, like so much of our dialog these days, the term was taken far out of context, and that out-of-context interpretation was then politicized. As I walked away, I was disheartened at the misinformation all the new graduates had just received. […]

Read more

Bridging the Gap: ITSM Tools for AV and IT

Bridging-the-Gap-ITSM-Tools-for-AV-and-IT.jpg

Over the past several months at my institution, we have been implementing a new Information Technology Service Management Tool (ITSM). After looking at several different products, we chose to go forward with TeamDynamix. The cost is reasonable (not cheap, but reasonable), even for small higher ed institutions (like us). Cost was a factor in our […]

Read more

#DearVendor — Episode 6: Class Capture Is the New Normal

dv-06-2.png

Learn all about class capture in this episode as I speak with Kathleen Dooley of Midwestern University. Kathleen discusses her role and how much it has evolved to support the video recording, storage and distribution of classes. She also gives some great insight into how manufacturers have been critical to her success. Podcast: Play in […]

Read more

What a Long, Strange Trip It’s Been

Jerry-Garcia-What-A-Long-Strange-Trip.jpg

Jerry Garcia and crew certainly had it right when they sang, “What a long, strange trip it’s been.” Seventeen months ago, colleges and universities around the country abruptly shut down in-person learning and sent students home. Over the summer of 2020, they worked to make sure their faculty and students were prepared to learn and […]

Read more

#DearVendor — Episode 5: Accessibility Support Needs To Expand

dv-05.png

In this episode, I speak with Josh Kaufman of Tufts University. Josh gives some great insight into how Tufts used outside integrators as install teams, while the university did design and purchasing in-house. Josh also spends some time talking about accessibility and where integrators and manufacturers can continue to add value in this area. Podcast: […]

Read more

The ‘New’ Workspace Is Really Just Digital Transformation

digitaltransformation.jpg

In my March 2020 blog, written before COVID-19 changed the world, I wrote about “Digital Transformation.” At the time, very few organizations had truly invested in a digital transformation strategy. It was still a buzzword corporate leaders did not understand or were not able to fully implement. Before we move any further, let’s get a […]

Read more

#DearVendor Podcast and Higher Ed: Speaking Directly to the Industry

mic.jpg

Several months ago I started a podcast here on rAVe called #DearVendor. The idea behind the podcast is the AV industry is an ecosystem — we are only healthy if all parts of the industry are healthy. In the podcast, I give tech managers (aka in-house integrators) an opportunity to tell manufacturers, integrators, programmers, designers […]

Read more

Global Supply Chain Issues

supply-chain.png

In a recent blog, Gary Kayye wrote about the current global supply shortage of semiconductors. Take a moment and read the blog and the linked Wall Street Journal article. They both raise some important concerns about what the next several quarters will bring in regards to this shortfall. Unfortunately, my blog is not going to […]

Read more