THE WEEK – Episode 21: Everybody Sells

THE WEEK – Episode 21: Everybody Sells

This week, we talk with Bill Sharer, noted industry consultant, about building a company culture where everybody is involved in marketing and the company …

Ancient AV Aliens

Ancient AV Aliens

By Joel Rollins I’m back from ISE in Amsterdam, and after a blizzard upon my return, I am finally having time to reflect on the experience at ISE. …

THE WEEK – Episode 16: ISE 2013 Day 1

THE WEEK – Episode 16: ISE 2013 Day 1

Joel gives his impressions and shows us some photos of the first day of ISE 2013 in Amsterdam. Show links: rAVe Scoop: Dataton intros WATCHPAX Magician …

Manual Control

Manual Control

I sit here after the holidays, with (as usual) a list of people that I forgot to get gifts for, but I have figured out the gift that I am going to give …

One Teaches, Two Learn

One Teaches, Two Learn

By Joel Rollins Yesterday, I was hunting through quotes by one of my favorite authors, Robert A. Heinlein. I was looking for the exact text of his famous …

THE WEEK – Episode 6: Quality Pays

THE WEEK – Episode 6: Quality Pays

Joel speaks with Mario Maltese, executive director of the Association for Quality in Audio Visual Technology, about adopting quality metrics in the AV …

Digging Up Jimmy Hoffa

Digging Up Jimmy Hoffa

By Joel Rollins Well, after last month’s column, I received a lot of email and even a number of telephone calls from old acquaintances. It tells you a lot …

THE WEEK – Episode 4: A Time of Change

THE WEEK – Episode 4: A Time of Change

Joel Rollins talks with Randy Lemke, retiring CEO of InfoComm International, about his time at InfoComm, his successor and the future of the AV industry. …

A More Perfect Union

A More Perfect Union

By Joel Rollins Of all of the relationships in our industry, none is more important, or more misunderstood, than the relationship between unions and …

THE WEEK – Episode 2: Plan ‘B’

THE WEEK – Episode 2: Plan ‘B’

In this episode of THE WEEK, host Joel Rollins introduces us to Bayardo Carrillo, an industry veteran who has done everything from live events production to …

The Unsung Heroes of the AV Industry

The Unsung Heroes of the AV Industry

Last month, we talked about some of the “Heroes” that made our craft what it is today. I gave you a few of my nominees, and we had great response on the …

Heroes of the AV Industry

Heroes of the AV Industry

Any of you who have been reading my column for a while (thanks, by the way) know that I’m addicted to news. Television, the Internet, magazines, …

Know When to Hold

Know When to Hold

One of the real tricks in business is to know when to hold. When to stay with a service or product offering from a vendor, when to hold your own pricing, when …

The Real Value of InfoComm

The Real Value of InfoComm

Well, I am just back from InfoComm, and I have decided to do something that I’ve never done before. Each year, before the show, I tend to write an article …

Mind Share vs. Market Share

Mind Share vs. Market Share

Last month, we talked about the difficulties that we encounter when training rental staff internally. And, although difficult, it is inevitable that lots of …

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