Barix Will Launch Multi-Site Background Music Streaming Enhancements at ISE 2019

Audio-over-IP leader Barix will use the upcoming ISE 2019 show as the launch pad for new advances in its RetailPlayer multi-site background music streaming solution. Exhibiting in stand 8-G275 at the event (February 5-8 in Amsterdam), the company will demonstrate new features that simplify operation, streamline management across large numbers of endpoints, enhance the system’s resilience to network connectivity issues and enable ‘drop-in’ integration into workflows based on earlier Barix solutions.

The RetailPlayer system is aimed at large-scale retail, hospitality and corporate applications to stream background music and messages to any number of locations over the internet. Meanwhile, the cloud-based or customer-hosted Barix RetailPlayer Portal provides centralized configuration, management, status monitoring and stream switching for the hardware players across multiple sites through a web browser or mobile device. The new enhancements build on this rich foundation with a variety of enterprise-class functionality.

Two new capabilities deal with fault tolerance for connectivity issues. Stream failover automatically switches to another stream if the current one is interrupted, while a playlist with music files can now be pre-loaded into the hardware endpoints for local failover.

Multi-unit configuration now has a hierarchical management, allowing users to apply changes at any layer of the organizational tree. For example, if a customer changes stream providers, the administrator can simply drop a new list of channels at the right level of the hierarchy to update the stream URLs across all subordinate players — avoiding the need to reconfigure hundreds of player units individually. Branch operation of local players is also simplified, with customers able to scan a QR code on the device to control features such as switching between streaming channels through their smartphone.

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New configuration and integration tools allow for secure, network-based, remote configuration and firmware updating of player units through a web-based portal in the cloud, the availability of the management interface for local installation supports customers with restrictive firewalls or security policies — for example, financial institutions that do not allow public web access. Additionally, a new ‘off-line’ configuration mode allows customers who do not want a central management platform to pre-configure the hardware devices before physical shipping. The units will then automatically play the pre-configured stream when connected at the remote location.

New metadata handling capabilities enable the development of advanced customer-specific solutions around RetailPlayer, such as applications that extract metadata and forward it over IP to other connected equipment as triggers.

RetailPlayer is here.

Gary Kayye

About Gary Kayye

Gary Kayye, founder of rAVe Publications, is one of the most prominent personalities in the audiovisual industry. He has been a contributor to WIRED magazine and a technical advisor and columnist for Sound & Communications magazine as well as an opinionated columnist for rAVe [Publications] since 2003. In addition to his writing and market analysis, Gary has been a product, marketing and business operations consultant to dozens of AV companies in the U.S. and overseas. Clients have included companies such as Sony, Sharp, Epson, Lutron, InFocus, Sanyo, Mitsubishi, NEC and Philips.   Gary, who has been involved with the audiovisual market for over 20 years, was the recipient of the InfoComm 2003 Educator of the Year Award and the 2007 NSCA Instructor of the Year Award. Over the years, he has donated much of his time as an active volunteer in the AV industry’s trade association and served as chairman of InfoComm’s Professional Education & Training Committee (PETC), chairman of the ICIA Design School Committee and chairman of InfoComm’s Installation School Committee. In addition, he has served on the InfoComm board of governors. He also helped grow the InfoComm Projection Shoot-Out as the premiere AV industry trade show special event serving on the committee from 1991 through 1997, and was instrumental in launching the Shoot-Out in the European market at the Photokina Expo in 1994 and 1996 as well as the Asian market at the 1995 and 1997 INFOCOMM Asia shows.   Prior to founding his own company, Gary was vice president of sales and marketing for AMX Corporation (, a manufacturer specializing in professional AV and residential AV control systems. Prior to AMX, Gary spent nine years at Extron Electronics (, rising to the position of vice president of sales and marketing. Gary earned his bachelor’s degree in journalism in 1987 from the University of North Carolina and is currently Adjunct Faculty at UNC in the School of Journalism teaching a class on how future technologies will affect the future of advertising, PR and marketing.   He is also the founder of Swim for Smiles, a non-profit that raises money for the N.C. Children’s Hospital through swimming and other fitness-related events for kids. You can contact him at