Fail Faster to Succeed Sooner

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In order to deliver the highest value possible at scale and velocity to the house of worship market, your AV firm will need to learn how to fail faster and succeed sooner. ‘Failing faster’ may seem counter-intuitive because the idea of failing evokes strong, negative emotional responses. And failure is often seen as something to […]

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Murphy Was an Optimist

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The most often ignored or forgotten problem in AV/IT systems can be summed up in this quote from Benjamin Franklin: “By failing to prepare you are preparing to fail.” Technically speaking, a failure is declared when the system does not meet its desired objectives. Therefore we can consider any system that cannot meet minimum performance […]

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We Have a Plan But It Doesn’t Work!

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Suppose you were one of the United States largest businesses, with your estimated net valuation exceeding 63 billion dollars, with gross revenue over 9 billion. Your 32 divisions average over $300 million in gross profit every year, and your divisional COO’s average salary is over 8 million, without considering anything but cash compensation. Who would […]

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I will not fail.

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“I will not fail.” This thought just came to me recently and it flows from my recent post about building and maintaining “Forever Customers.” Then, I found this meme which says it all.  The point is, you have to go into every opportunity and be able to say to your customer, in one way or […]

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