Deepgram and Black Box are partnering to bring automated speech recognition (ASR) technology to customer experience (CX) solutions and services. Leveraging Deepgram’s advanced ASR technology, this partnership will empower Black Box’s CX customers with tools to enhance communication, streamline operations and ultimately elevate the overall customer experience. Key benefits of the partnership between Deepgram and Black Box include: […]

Black Box introduced the first solution in its Return to Work suite designed to help organizations and businesses in different industries provide a safer environment for their staff, visitors and customers. The BDS-8 Temperature Screening Kiosk is an all-in-one solution with fast, contactless temperature measurement and access control through facial recognition and mask detection. The […]