Boston, MA (August 2017) OneVision Resources, a leading provider of smart home technology support services, debuts its turnkey service offerings designed to help integrators avoid burnout, deliver an exceptional technology experience to their customers, and generate recurring monthly revenue through the sales of service plans. The OneVision team invites CEDIA attendees to visit booth #3329 in the San Diego Convention Center from September 7 – 9, 2017 to learn more about the OneVision Platform and its Partner Development Group, which provides tools to help integrators convert any home technology business into a service-first company.

OneVision’s Turnkey Service Offerings Help Integrators Avoid Burnout

The demand for basic tech support at all hours of the day, every day of the week, is burdening today’s integrators like never before, distracting them from focusing on high-level tasks that can move the business forward. Additionally, the service team faces high levels of burnout from fielding service requests on their personal phone at all hours.

OneVision alleviates these burdens with its turnkey service platform, providing its growing Partner Network with a team of highly-trained specialists to field clients’ service requests 24/7/365 with a guaranteed response time of 30-minutes or less. The OneVision Platform is designed to modernize an integrator’s entire service operation with refined processes, enterprise-class technology, and a turnkey marketing and sales engine to provide clients with an unparalleled service experience, streamline the integrator’s business, and generate RMR all at the same time.

OneVision Resources Helps Integrators Provide Exceptional Service, Increase Market Share, and Boost Profits
The future of the CEDIA industry belongs to those who lead with exceptional service. As competition in the smart home arena reaches an all-time high, it’s critical for smart home technology professionals to protect and grow their market share. But finding the time to establish a truly differentiated service offering is all but impossible for most integrators.

The OneVision Platform is the fastest, most cost effective way to provide smart home clients with a world-class service experience, while improving the work-life balance of integration professionals, and boosting the integration firm’s bottom line through the sale of premium service memberships. Far beyond an outsourced support team, the OneVision platform represents the first and only comprehensive solution designed to modernize the way integrators provide service. From the implementation of sophisticated service tools such as ticketing systems and advanced notification and on-call management software, to providing access to a  proven, turnkey RMR marketing and sales engine, OneVision enables technology integrators to provide their clients with best-in-class service.

With the introduction of the OneVision Partner Development Group, OneVision is developing the first-of-its-kind playbook on how to convert any home technology business into a service-first company. These tools help OneVision Partners deliver an unparalleled service experience, which leads to improved profit margins and generates RMR through premium support memberships.

“When we launched our services in 2016, we revolutionized the smart home experience by providing instant, high-quality, 24/7 support at no extra cost to the client,” says Joseph Kolchinsky, Founder and CEO of OneVision. “Tech support is a critical component of today’s connected home, and streamlining service operations is the first step in creating a lifelong relationship with clients.”

OneVision invites forward-thinking integrators to stop by Booth #3329 to learn how the OneVision Platform is helping a growing network of Partners modernize their service operations.