Good technology design does not create conflict between humans and machines, says Mark Coxon in his column about user interface design
. How much does the user experience come into consideration when you’re designing or specifying systems? I don’t actually mean the end user who made the decision to buy from you — I mean the actual teacher who has to incorporate interactive collaboration into his/her style, or the accountant who has to present or the moderator who has to lead a discussion via videoconferencing. Is a well-written manual good enough? Good training? Reliable support? Technology is personal, also says Mark, and here he talks about the importance of designing for the user of the technology — and not the technologist.
Dr. Fred Ampel also elaborates on how much acoustical measurement technology has improved — so much so that we have more data than is useful to us. Check it out
and let us know what you think.