Confessions of a CTO Lurker

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Probably like any other founder/CTO in a startup, my day consists of a huge variety of things — meeting with technology partners, going to on-site visits with customers, designing products, engineering, speaking at events… the list goes on. I’ve discovered that one of my “hidden” jobs is at least as important as these other things […]

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Service Efficiencies: Don’t Roll A Truck Twice

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Time is money, and, for that matter, money is money. Everything your company does needs to focus on making the best use of both. Efficiency is everything, not just in project design and installation, but in after-install service as well. Your service techs need to follow processes and function as efficiently as your installers do. […]

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The Pixel and Ink-Stained Wretch vs. Residential Tech: My Experiences with Nest and Lyric

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Now that I own a home out in suburbia, I have cause to sample the residential side of the tech market. As winter approaches, I’m making a two-pronged attack on the elements — low tech (weatherstripping and better attic insulation) and high (a new fancy thermostat). As this is a half-technology blog we’ll focus on […]

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