The Power of ‘No, But…’: Turning Closed Doors Into Open Conversations

There’s an old expression I’m sure you’ve all heard that goes, “It’s not what you say but how you say it.” No one likes receiving bad news, and sometimes there’s no alternative: You just have to give it to them straight. That said, there’s always room for nuance. I’m going to bring up a very […]

The Power of ‘No, But…’: Turning Closed Doors Into Open Conversations