Today at WebexOne, Cisco unveiled new AI-based solutions for UCC including Cisco Spatial Meetings, Ceiling Microphone Pro, a new Cisco AI Assistant for Webex capabilities and more.
Cisco Spatial Meetings aims to turn any space equipped with a Cisco Room Bar Pro into an immersive studio and deliver spatial video to Webex for Apple Vision Pro (VR headset) users. With any Room Bar Pro device and an Apple Vision Pro, users can do things like product demos, remote training, education and more with video that includes depth and dimension.
Here’s how this will work:
Cisco Ceiling Microphone Pro is designed to capture natural conversation from anywhere in a variety of workspaces. This adaptive microphone uses AI to automatically adjusts to speaker position and changes to room configuration. Compatible with Cisco cameras and room systems, the Cisco Ceiling Microphone Pro is easy to manage using Workspace Designer.
Workspace Designer automates the design and customization of workspaces and provides a 3D view of audio and video coverage, and accelerates the time it takes to deploy video-enabled hybrid workspaces. Using something called Smart Diagnostics in Control Hub, this allows IT to identify and resolve meeting room issues in real time.
Other features launched today include
- ThousandEyes integration for the Desk Phone 9800 Series and Webex Calling: Helps monitor and troubleshoot in real-time, reducing downtime by tracking where call issues originate.
- Automate workflows through integrations with enterprise apps including Salesforce, ServiceNow, Zendesk, and more.
- Integrate with Glean, enabling mutual customers to enhance discussions and speed up decision- making with its knowledge graph and connectors including Outlook, Salesforce and ServiceNow.
- Choose the Large Language Model (LLM) that best fits their needs with Amazon Bedrock.
- Share summaries and recaps across third-party platforms including Microsoft Outlook, Teams, Copilot and Slack. Additional new capabilities to enhance employee engagement include:
- Vidcast enhancements: New features like highlights, chapters and transcripts enhance asynchronous video capabilities. AI-generated Vidcast will soon allow users to upload a PDF or PPT and automatically generate a script and voice-overs in the language and tone of their choice. This is a major time-saver and will enhance the user experience.
- AI-generated Slido polls: Meeting participants can use AI to generate Slido polls during webinars and large meetings.