The Agency for Services and Payments in France Implements TrueConf Enterprise

unnamed 4With the COVID-19 outbreak, the ASP faced the urgent need to digitize daily workflows to ensure productive collaboration in the conditions of remote work. Previously, the agency leveraged hardware video collaboration solutions powered by Cisco and Poly. However, it became challenging to maintain and scale previous video conferencing infrastructure first due to the rapidly increasing number of hosted meetings, second due to increased load on the IT department because Cisco and Poly endpoints need constant service. Additionally, the ASP requires a scalable and fault-tolerant to network outages UC system that could be deployed locally, allows uniting all distributed offices into a single network, and keeps intra-corporate communications privacy safe. Plus, this solution should integrate seamlessly with existing video conferencing endpoints to justify initial investments. To create a safe collaborative space for all employees and federate multiple TrueConf Server instances, the Agency for Services and Payments utilized TrueConf Enterprise, a scalable and powerful unified communications platform that provides flawless in-department collaboration across numerous distributed branches around the country. The agency has also connected its legacy endpoints to TrueConf-powered video conferencing network via the built-in SIP/H.323 gateway, thereby preserving the investments made in the IT infrastructure. TrueConf makes it possible to schedule and run an unlimited number of video conferences for up to 1,000 participants at a time and easily manage large-scale events with advanced host controls. The platform provides the ASP employees with a built-in corporate messenger and collaboration platform with personal and group chats synchronization, content sharing, meetings recording, remote desktop control, and more. About 400 working video calls and online meetings take place on the TrueConf system per day. “TrueConf allows our company to create a unified workspace and facilitate secure and reliable interdepartamental communications throughout France. We highly appreciate the professional assistance of TrueConf team that has provided continuous support at every stage of the project implementation to meet our company’s requirements and standards for data safety,“ says Gregory Vedovati, IT department specialist at ASP. With TrueConf the ASP staff can hold unlimited meetings, swiftly resolve emerging issues, and exchange important information in full compliance with self-isolation policies, which is crucial during the pandemic lockdown. TrueConf is also used to conduct onboarding programs for remote employees across the country.