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Transforming Conferencing Solutions Beyond Traditional Settings

I get it. In today’s meeting climate, there are a million brands and a bajillion models of cameras and microphones, all ready to transform your conferencing experience. But when we take a step back from huddle rooms and what we consider to be “traditional conference rooms” and into a conferencing setup fit for a governing body, the options look different.

Televic has been around for decades. But if you’re one of our readers, this might be news to you. So settle in, grab a snack, and read more about why you should really get to know Televic and why you’re missing out if you don’t. To help make my point, I sat down (virtually) with Peter Papageorge, vice president of Televic US, and he explained.

SB: First things first. Tell me a little bit about Televic.

PP: I believe Televic is the best-kept secret in the United States, given our Belgium-based headquarters with 75 years in the industry, which often surprises many. Our primary objective is to provide unparalleled support for formal meetings in institutions, multi-lingual organizations, governments, and structured meetings that involve votes, interpretation, video documents, and protocol. Televic has achieved significant global expansion in the last five years, including the informal meeting space, and I am excited to share it in more detail.

SB: The UCC market is a tough one right now. How does Televic distinguish itself from other manufacturers?

PP: Televic distinguishes itself as a niche manufacturer with complete ownership of all intellectual property. Our specialty is in discussion microphones, which are available in different versions, including wired, wireless, basic discussion, advanced, and models that have features like video, touch screens, and built-in webcams. The uniqueness lies in the fact that we incorporate a microphone with a built-in audio speaker into every station, regardless of whether it’s a custom solution or a standard product.

The pandemic has led to an increased awareness of the need for clear audio in hybrid meetings on platforms like Teams or Zoom. Televic offers a tool that ensures audio reaches every seat to create better understanding.

SB: Why is it so important to have an audio speaker at every seat?

PP: Ensuring that every seat has its own audio speaker is crucial, especially in the case of hybrid requirements and large projects. Whether you’re outfitting hundreds of seats in a large institution or only 12 seats in a city council chamber, having individual speakers at each seat enhances the connection for both those present in the room and those participating remotely. The Televic Discussion systems go beyond by effectively addressing any acoustic challenges that may arise in different environments. Proper placement and coverage of speakers are crucial elements for the success of an AV system. Televic’s seamless integration with any DSP allows designers to tailor audio coverage precisely, leading to more effective and enhanced communication throughout the space.

SB: How do you prioritize the needs of integrators in your product development?

PP: Our commitment to supporting integrators revolves around two key approaches: implementing essential features and enhancing backend control. To address the evolving needs of end users, we recently introduced a gain-sharing “hands-free mode” for clients who prefer not to manually activate the microphone. At the same time, we partnered with engineering teams by providing a comprehensive API control protocol and DSP audio routing options. This empowers integrators to seamlessly incorporate Televic hardware into their overall designs. Now, they have the flexibility with their DSP to apply Acoustic Echo Cancellation (AEC) to each microphone, customize individual equalization settings, and zone audio within our platform, which is an innovation within our niche category. Many of these changes were driven by the pandemic, where the requirement was to be able to hear within plexiglass enclosures.

SB: Can they?

PP: Absolutely; our products perform exceptionally well within plexiglass enclosures because we have a speaker! However, with the plexiglass enclosures almost gone, the demand for hybrid flexibility is here to stay. It’s interesting to note that our solution has received attention in new markets that extend beyond the realms of government and language applications. Our impact is now being felt in diverse sectors such as courts, corporate environments, and education facilities.

SB: So it sounds like you all did a great job of pivoting during the pandemic. How are you continuing to stay at the forefront of technology and innovation?

PP: Our success stems from the fact that we own our intellectual property, operate our own factories (in TAA compliant countries), and employ a dedicated team of engineers to our specific industry. This enables us to be highly responsive to market demands and collaborate closely with integrators to comprehend and address their specific needs. Our collaboration extends to contractors, consultants and manufacturer partners who actively contribute to the design process. For instance, the introduction of features such as DSP mode is a direct response to industry demands, providing unprecedented flexibility in systems. With this innovation, clients can control all aspects of Televic products within their designs, resulting in a customized and cutting-edge solution.

SB: Any other exciting updates on the horizon?

PP: We’re currently working on incorporating DSP routing and gain-sharing hands-free features into our wireless and D-Cerno platforms. Additionally, there’s a new USB direct connect feature for our new D-Cerno discussion system. This enhancement aims to streamline the deployment of our discussion microphones, allowing for a direct connection to your computer. As a result, users can seamlessly integrate with their Unified Communications (UC) platforms like Teams and Zoom without the need for additional equipment. This advancement is poised to be a game-changer, particularly for small applications in various vertical markets.

SB: What’s one last thing you want people to know about Televic?

PP: Certainly, it’s important for people to know that Televic’s capabilities go beyond common perceptions. Our growth in the U.S. is evident with operations spanning all time zones, a newly established headquarters near Washington, DC, and an experience center for both in-person and remote demonstrations. Additionally, our commitment to excellence includes a specialized engineering team for design services and on-site commissioning. Beyond our first-class products, we prioritize quick and effective support, recognizing the importance of responsive assistance for our valued partnerships.

To find out more about Televic and how it can help empower communication for you and your clients and customers, click here.