Study With Steph — Lesson 13: The Customer Is Always Right

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Let’s talk about gathering customer information. It’s an important part of specifying any room — you have to know what the customer needs. Of course, gathering info requires a certain level of communication. What are the best ways to communicate with a customer or client? What questions do you ask to properly find out what the customer […]

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Study With Steph — Lesson 12: Radio Ga Ga

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In the latest episode of Study With Steph, I invite Pete Putman (just in time apparently since he announced his retirement the week after we recorded) to chat with me about wireless radio systems. As you may have learned from Gary Kayye’s Rants & rAVes episode, Pete has had a long and fruitful career in the AV industry, […]

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Study With Steph — Lesson 11: Ohm My God

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*Lizzo voice*: Y’all been waiting for this one! Every time I’ve asked someone for study tips for the CTS test, the first thing I’ve heard is “learn Ohm’s law.” So, being the physics-averted person I am, I avoided it like the plague for as long as possible. But I’m back. I’m ready to learn. Jim Maltese from Level […]

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Study With Steph — Lesson 8: Networks (Not the Social Kind)

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In today’s episode of Study With Steph, I catch up with my pal, Justin Kennington, to help me with networks. We answer the following questions: What is a network? Why does topology matter? What the heck is up with Ethernet (I previously thought it was just a cable. It is not just a cable.) For clarification […]

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Study With Steph — Lesson 6: Blinding Lights

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Now that I have some extra time to study for the CTS exam, I decided to take my time with this next section. Instead of hopping right into understanding video systems, I invited Sony Electronics Professional’s Chrissy Sara to discuss some concepts of light with me. As it happens, light works similarly to sound! Chrissy […]

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Study With Steph — Lesson 3: The Analog vs. Digital Episode

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Hello #AVtweeps, this week’s podcast is a support group for any of you who have ever had trouble understanding the difference between analog and digital signals. Or, alternatively, if you understand the difference by concept but not by much of anything else. Tom Kehr, systems designer and trainer at Almo Pro A/V, was kind and […]

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My New Year’s Resolution Is to Obtain a CTS Certification. Come Study With Steph!

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It’s that time of year again where everyone makes ridiculous resolutions they probably won’t keep. Instead of doing all that this year, I wanted to make a resolution that would be achievable — no matter how hard it seems. So, I am studying to get my CTS! To keep me accountable, my co-workers at rAVe […]

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Rants and rAVes — Episode 1026: Study With Steph to Get Your CTS!

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rAVe’s own Steph Beckett joined Gary on his latest videocast to talk about an all-new podcast logically titled: Study With Steph. Steph’s been in AV for a few years now, and Gary challenged her to get her AVIXA CTS certification. Well, challenge accepted. But, since Steph never does anything alone, she’s taking you along on her CTS journey — so any and all AV’ers (who want […]

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