Highlights from CETW 2012: Omni-Channel Convergence

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The following is reprinted with permission from the Digital Screenmedia Association (DSA). For more information, go to http://www.digitalscreenmedia.org. By Ron Bowers Despite superstorm Sandy’s best efforts to make it a wash-out, attendees of Customer Engagement Technology World carried on with a show-must-go-on attitude appropriate for New York on Nov. 7th and 8th. CETW is a bi-annual industry […]

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