PPDS Intros Wave, a Cloud Platform for Control and Management of Its Displays

PPDS (i.e., Philips) has announced the launch of Wave, a cloud platform for control and management of its displays. Philips said in its press release that Wave helps reduce installation and service times for multiple displays. Built to scale for fleets, both locally and globally, it can securely provision and monitor hundreds of thousands of […]

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ClearOne Intros CONVERGENCE AV Network Manager

ClearOne today announced the release of its new CONVERGENCE AV Network Manager, an AV network management platform-to-monitor control, and audit ClearOne pro audio and video products and services. Remote real-time system access provides network administrators at-a-glance and dashboard views. Two levels of access are available — a secure administrator level for full access and a […]

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Barco Adds Remote Management and Monitoring to Overture Control

At InfoComm 2019 next week, Barco will announce that they’ve integrated remote monitoring and automated analytics to their Overture control platform. Adding an RMM solution that allows remote monitoring and control of these devices, will be a key marketing tool they will use to try to get adoption of Overture — mostly aimed at small […]

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Selling Maintenance Services

One of the joys of the AV business is that as networked-capability increases the performance potential of integrated AV, it also increases the complexity, which means increasing the potential for service issues. “Keep it simple,” is a great mantra to live by, but it only goes so far. However, network-connectivity cuts both ways and while […]

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Domotz and Liberty AV Solutions Partner

Domotz has announced an agreement with Liberty AV Solutions to provide its Remote Monitoring and Management (RMM) solution with Liberty AV product lines, including DigitaLinx, DigitaLinxIP and Intelix. Under the agreement, Liberty AV will provide AV solutions, while Domotz will provide its RMM solution for AV and other IoT devices. When used together, remote and […]

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Crestron Unveils Cloud-Based Deployment, Provisioning and Management Platform

Crestron just launched XiO Cloud, its cloud-based provisioning platform, in Hall-2, Stand 2-C20 at ISE 2018 today. XiO Cloud enables centralized enterprise-wide configuration, monitoring, management and control of Crestron products including Crestron Mercury, 3-Series Control Systems, DigitalMedia products (including DMPSs) and TSW touch screens. XiO Cloud provides IT managers with a centralized tool that enables them to deploy and manage thousands […]

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Control4 Buys Remote Monitoring and Management Company Ihiji

Control4 today announced that it has acquired Ihiji, a provider of remote management services. Control4 says that by combining two industry-leading network and device management solutions — BakPak from Control4 (after Control4’s 2016 acquisition of Pakedge) and Invision from Ihiji — into one unified service platform, Control4 will provide offer integrators a unified cloud-based system […]

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Ihiji Adds Single SKU Remote Systems Management Appliance That Allows for Monitoring Of Gigabit Internet Speeds

Ihiji is showcasing the Ihiji APP-750 Remote Systems Management appliance during CEDIA. The new APP-750 was announced at Integrated Systems Europe 2017. Ihiji intends it to replace both the APP-500 and APP-2100 Ihiji appliances.The Ihiji APP-750 features an upgraded chipset for improved performance and a network bus that allows it to more accurately test modern internet speeds which are […]

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Ihiji ServiceManager Adds Ticketing Feature for Streamlining Service Operations

Ihiji just added a new service ticketing feature as part of its Software as a Service (SaaS) tool, Ihiji ServiceManager. Introduced at CEDIA 2015, Ihiji ServiceManager helps home technology professionals, security monitoring firms and systems integrators provide services enabling them to generate recurring monthly revenue (RMR) through managed, proactive annual service plans. Efficiently creating and […]

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It’s More Than the Network

By TJ Adams Director of Installed Systems Products Management, QSC Let’s be honest — there are a million ways one could describe AV and IT integration. It’s true that in this day and age, we can now control just about every device via the network, make our phone calls via the network and route our […]

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ESP/SurgeX Intros Envision, New Monitoring and Analytics Tool for Integrators

ESP/SurgeX’s new Envision is a power diagnostics system that measures and records power conditions and presents detailed data in live or date-stamped reports. As integrators and electricians diligently work together to complete a job, Envision provides energy data that can be used to accurately identify the source of common electrical issues the first time around, […]

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Pakedge Ships BakPak Cloud Management System

Pakedge Device and Software’s new BakPak Cloud Management System lets system integrators remotely monitor, manage and maintain their clients’ networks to ensure that they are continuously operating properly. From a smartphone, tablet or any computer web browser, a technician can manage multiple client networks through a simple centralized dashboard. Configurable alerts, sent through text messaging, […]

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IED Intros DIRECTOR Systems Management Software

Innovative Electronic Designs (IED) has launched a software tool called IED DIRECTOR software. DIRECTOR features an easily accessible overview of an entire system’s status and allows for easy system operation through a facility specific customizable GUI. IED DIRECTOR is the ideal addition to a GLOBALCOM system especially in complex facilities like airports, public transportation systems, […]

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ihiji Adds Real-Time Remote Network Management Tools for Integrators at InfoComm 2014

ihiji will introduce its network management solution to the commercial market here in Las Vegas at InfoComm 2014. With features like ConnectNinja, Auto-Discovery, and Speed Test, they are all designed to help integrators remotely monitor, service, and maintain all aspects of a client’s network and connected devices more efficiently and securely. ConnectNinja makes the ihiji […]

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Panasonic Debuts New Lamp-Free Projector, Weatherproof Display, Status Monitoring Software and More at DSE 2014

At DSE, Panasonic demonstrated its newest offerings, including the PT-RZ670U lamp-free projector, TH-47LFX60U ruggedized and weatherproof outdoor display, TH-47LFV5U video wall display and ET-SWA100 status-monitoring software. The PT-RZ670U is a lamp-free projector that uses a 1-chip DLP laser projector specified at 6,000 lumens and 20,000 hours of operation. Equipped with DIGITAL LINK (Panasonic’s branding for […]

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ihiji Debuts New Cloud-Based Remote IP Network Scan with Auto-Discovery and WAN Performance Monitoring

At ISE in Amsterdam, ihiji debuted a cloud-based IP Network Scan with Auto-Discovery and Internet Speed Test features. The ihiji invision system now features these new enhancements, which enable ihiji’s cloud-based network management solution for systems integrators and IT managers by providing increased capability to remotely detect, diagnose and resolve network issues while saving the […]

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Medialon Starts AV System Monitoring Service Dubbed LonCloud

Medialon has announced LonCloud, a new web service to monitor Network-based audiovisual installations equipped with a Medialon controller. Data, such as lamp hour usage of video projectors or video server operations, are permanently monitored by Medialon controllers. Now it is possible to regularly send snapshots of those values to the LonCloud service where users can […]

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