Go Big Or Go Home

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One of the most crucial pieces of advice I’ve ever received was, “Don’t decide for the client how much is too much. It’s not your job to say ‘no’ on their behalf.” Put another way, don’t be afraid of overselling the job; be afraid of underselling the job. This is a separate issue entirely from […]

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Murphy Was an Optimist

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The most often ignored or forgotten problem in AV/IT systems can be summed up in this quote from Benjamin Franklin: “By failing to prepare you are preparing to fail.” Technically speaking, a failure is declared when the system does not meet its desired objectives. Therefore we can consider any system that cannot meet minimum performance […]

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The Joys Of Troubleshooting

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Everyone who knows me knows that I have an aphorism for every occasion. (I have sports metaphors too, but that’s not the topic at hand today.) One of my favorite aphorisms (although really, I have so many, it’s hard to choose a favorite) is that “Professionalism isn’t about not having problems: Everyone has problems. Professionalism […]

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Augmented Reality Will Change Our Industry

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In my last column, I wrote about how virtual reality will offer amazing opportunities for integrators working in higher ed. A few days after I finished, I read an article that made me think about how augmented reality will change the basic functions of our industry. The article is titled “Why Every Organization Needs an […]

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Just Breathe

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I was sitting on an overturned paint bucket, holed up inside a freezing cold electrical closet. Just another day at the office! I was trying to figure out the best way to queue up commands if a link in the system went down. I thought things out to their extreme conclusion… and realized that what […]

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Adding to Your Winning Team

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Who is the best person on your integration team? Where are you getting the highest value? Is it the engineer who can design a flawless system and bring it life through a detailed program report and drawing package? Is it the project manager who manages time, scope, and cost with incredible resource management skills and […]

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