Service Efficiencies: Don’t Roll A Truck Twice


Time is money, and, for that matter, money is money. Everything your company does needs to focus on making the best use of both. Efficiency is everything, not just in project design and installation, but in after-install service as well. Your service techs need to follow processes and function as efficiently as your installers do. […]

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Product Review: StarTech Bluetooth Audio Receiver With NFC


I’ve always found myself drawn to and interested in problem solving devices, and sometimes I find them more interesting than larger pieces of equipment, like loudspeakers and video displays. The BT2A Bluetooth audio receiver from Lockburne, Ohio-based manufacturer StarTech is intended to turn any audio output device like amplifiers or integrated receivers into a Bluetooth-compatible […]

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The Only Article On Accounts Insurance You Need To Read


As a consequence of not being as compelling a story as things like the latest development in display technologies, something that almost never gets talked about in the trade media is receivables insurance. In fact, I’d even suggest that articles on install processes and white papers on esoteric control system concepts get more press. As […]

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Get Out Of Your Box


Some time ago,  Mark Coxon wrote a compelling editorial entitled “Stay in Your Box” and other Bad Ideas. Mark did his usual great job, and compelled me to want to build on his thesis: that it’s imperative to challenge yourself with taking on new directions. Looking back, the cognitive framework that makes the most sense […]

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Review: Gefen High Resolution USB to Analog and Digital Audio Decoder


I’m an audiophile, but I’m a frugal audiophile. As delightful as big-ticket stereo equipment is, my Scots heritage and its accompanying frugality informs my preferences. In short, I get thrilled by equipment that delivers best bang for the buck. Gefen is best known as a maker of video dongles for a variety of streaming and […]

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What Are The Advantages Of Buying From Distributors?


Regardless of whether you’re a residential or commercial AV company your clients needs products, and you need to get them from somewhere. Broadly speaking, your two most common options are to deal directly with the manufacturer, or a distributor. Since nothing in this business is ever simple, some manufacturers only sell to dealers directly, others […]

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A Review of SurgeX SEQ Power Bank and Envision PCS Remote Diagnostic Unit


Serendipity strikes at opportune times. A couple of months back the eleven year old power conditioner connected to the system in my media room died. Shortly after I had blogged at rAVe about the troubleshooting exercise I treated it as, sharing with readers the apathy of the vendor’s help desk towards such an old product, […]

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Product Review: 3-in1 Thunderbolt Adapter


Right up front I’m going to admit that I have a soft spot for widgets and dongles. I blame it on my borderline-obsessive fascination with troubleshooting and problem-solving. If there’s a problem, there needs to be a solution. This is where various widgets and adapters come into play, specifically adapters.’s new 3-in-1 Adapter lets […]

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Weekly Wrap-Up | August 29, 2014


For those of you who don’t know, every Friday we post our Weekly Wrap-Up featuring the top stories from the week. These are the stories we think deserve a second look or a third. This week we are featuring Almo’s E4 AV Tour fall stops in Boston and Washington D.C., a road warrior’s blog post […]

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Lifts And Let Downs


If there has ever been an AV product category that I’ve maintained a love/hate relationship with, it’s motorized TV lifts and mounts. On the plus side of the equation, there are few things cooler than a concealed installation where a flat panel display or projector rises from a tabletop or descends from the ceiling. But […]

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