Have You Done These Three Things?

One of my favorite aphorisms (and I have plenty) is that you have to make the most of what you’ve got. Because, and while I know that it’s a tautology, all you have is all you’ve got. That’s the essence of what it means to have best practices in your business. Best practices are just […]

Have You Done These Three Things?

Best Practices And Efficiency

I have a tendency to get hung up on best practices. My excuse for being so centered on them is that best practices are, by definition, the best way to do something. My old boss and mentor frequently reminded us that there were three ways to perform a task: a right way, a wrong way […]

Best Practices And Efficiency

Collabor-Jabber

I was recently in Salt Lake City for the annual United States Institute for Theater Technology (USITT) conference, where collaboration is king and data-driven technology related to the entertainment industry is rampant. The theater industry in itself has a long tradition of collaboration among the entire team from designers to director, designers to technicians, director […]

Collabor-Jabber

Service Efficiencies: Don’t Roll A Truck Twice

Time is money, and, for that matter, money is money. Everything your company does needs to focus on making the best use of both. Efficiency is everything, not just in project design and installation, but in after-install service as well. Your service techs need to follow processes and function as efficiently as your installers do. […]

Service Efficiencies: Don’t Roll A Truck Twice