With the holiday season in full swing, my dealer partners are in the middle of one of two modes, depending on which channel their core business is in. The retailers are nose-down, hard at work to maximize their revenue between the just-passed Black Friday and the still-to-come Boxing Day. Meanwhile, my B2B dealers, who focus […]

I know I’ve recently written about managing lead times and expressing appreciation for your project managers. This column touches upon elements of both, which makes sense when you consider how everything in this business depends on everything else, one way or another. There’s that old expression that says the only constants in life are death […]