Customer Service Needs to Be a Top Priority

Companies often focus on things that are unique to them, or that they do very well. A company may have new, cutting-edge technology that makes them stand out, or it may have amazing logistics that allow them to have lower prices. The one thing that every company needs to have, regardless of its strategy and […]

Customer Service Needs to Be a Top Priority

Avoiding the Parts Run

“But they sent the wrong color. Did you know that this job has an open ceiling plan? We have to have gray or it will stand out.” The cable on-site was blue, and we needed 1,000 feet of gray right now or the schedule and budget would go off the rails. I called the cable […]

Avoiding the Parts Run