Avaya Deepens Integration With Google Cloud, Adds AI

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Avaya Holdings today announced further integration with Google Cloud Contact Center AI to provide better experiences. This includes embedding Google’s machine learning within Avaya conversation services powering the contact center, enabling easy integration of AI capabilities regardless of channel, promoting a consistent and intelligent experience for customers and delivering true omni-channel experiences with AI. Avaya […]

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Noble Systems Reports Signifcant Growth in Global Cloud Contact Center Deployments

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Noble Systems Corporation today reported that it saw a 40 percent growth in cloud revenue from 2017 to 2018. The company made the announcement in conjunction with its attendance at this year’s Enterprise Connect 2019 event in Orlando, Fla. With an increase in new cloud contract value of more than 30 percent in 2018, a […]

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Avaya to Showcase Experiences That Matter at Enterprise Connect 2019

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Avaya Holdings will showcase its comprehensive portfolio of solutions to enhance and simplify communications and collaboration, and feature its subject matter experts as key speakers at the 2019 Enterprise Connect Conference and Expoheld at Gaylord Palms Convention Center in Orlando, Fla. from March 18-21. Avaya is a Platinum sponsor exhibiting at booth #1519 in Hall […]

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