The Contract Review

This is the fourth in a multi-part series from the Association for Quality in Audio Visual Technology (AQAV) and its push for everyone in AV to adopt the AV9000 standard for quality management. Read the first article here, the second articlehere and the third article here.  By Mario J. Maltese, CTS-D, CTS-I, CQT Contract review is a seriously neglected process in […]

The Contract Review

THE WEEK – Episode 6: Quality Pays

Joel speaks with Mario Maltese, executive director of the Association for Quality in Audio Visual Technology, about adopting quality metrics in the AV industry. Podcast: Play in new window | DownloadSubscribe: RSS

THE WEEK – Episode 6: Quality Pays

What Does AV9000 Compliant Mean?

By Mario J. Maltese, CTS-D, CTS-I, CQT This is the third in a multi-part series from the Association for Quality in Audio Visual Technology (AQAV) and its push for everyone in AV to adopt the AV9000 standard for quality management. Read the first article here and the second article here. What is “AV9000 compliant” — and how can I […]

What Does AV9000 Compliant Mean?

The Cost of Quality: Hidden and Apparent

By Mario J. Maltese, CTS-D, CTS-I, CQT This is the second in a multi-part series from the Association for Quality in Audio Visual Technology (AQAV) and its push for everyone in AV to adopt the AV9000 standard for quality management. Read the first article here.  Perhaps there is no term as misunderstood as the word “quality.” Many think it […]

The Cost of Quality: Hidden and Apparent