SYNNEX Partners With Five 9 for CCaaS Offerings

synnex five 9

SYNNEX Corporation announced its agreement with Five9 Inc. to provide cloud-based contact center services to the North American IT channel. SYNNEX now acts as a Master Agent for Five9 as the two companies address the convergence occurring within the channel partner ecosystem around Contact-Center-as-a-Service (CCaaS) and the need for intelligent, cloud-based offerings.

SYNNEX is offering GoldSeal to support Five9 further, enabling resellers to provide seamless and rapid enablement support as they migrate end-users to cloud offerings. End users can take advantage of SYNNEX’s premier support offerings, including 24/7/365 technical support, next day business replacement of covered equipment, unlimited training, and a 24-hour video test facility.