SurgeX just debuted SurgeX CONNECT at InfoComm 2023. SurgeX CONNECT is a power quality monitoring and fleet management service with cloud-based software and firmware, it is designed to enable integrators to manage compatible SurgeX devices, diagnose power quality issues and monitor installations from a centralized hub.

SurgeX CONNECT streamlines multi-site power management into a cloud-based dashboard to allow integrators to take control of their installations’ power quality. Its platform enables integrators to monitor, toggle, reboot and control outlets and devices remotely, empowering integrators to meet power quality requirements across project sites. The interface delivers a consistent, high-quality experience, leveraging its robust connectivity, comprehensive device management, remote monitoring and advanced analytics from SurgeX’s most trusted power protection technologies.

Through the SurgeX CONNECT web portal, integrators can view, manage and control fleets from any location with internet access at any time, according to SurgeX. Integrators can monitor and categorize devices based on status, connectivity, battery charge, battery life, input voltage and energy usage, allowing them to identify and resolve device issues from afar. With SurgeX CONNECT, integrators can remotely reboot and toggle outlets, “eliminating the need for costly truck rolls and onsite troubleshooting while optimizing AV system performance.” This solution is particularly beneficial for managing installations that are challenging to access, either due to geographical location or complex project design. It provides added convenience and accessibility for integrators who need to service such sites.

SurgeX CONNECT also lets integrators view device analytics and detect recurrent power problems. By inspecting data and event logs, they can diagnose issues and make informed decisions to support the longevity of systems. Additionally, integrators can export data and event logs to compile valuable insights for long-term system maintenance and customer satisfaction. These features help them monitor, manage and maintain power quality, preventing potential problems from causing more significant interruptions or damaging connected devices over time.