Spotlight: Troy Garner – Senior Software Developer – TBD Enterprises

In my monthly blog series, I am highlighting some of the incredible people who work for the Audio Video Industry. In this post, we are profiling Troy Garner. Here is a brief introduction.

IMG001Troy Garner – Senior Software Developer at TBD Enterprises Inc.

1. Describe your journey in the AV industry? How did it start?

Technology has been a long-standing passion of mine. I started learning how to program on the Windows operating system at the age of 9. In 2012, I was introduced to Crestron control systems on one of my very first jobs. (The idea that you could write code to interact with external systems to create a unified solution was intriguing to me.) I learned how to terminate and solder cables, build racks, and follow industry-wide AV standards. When I was granted the opportunity to work for a local Crestron CSP, it was an offer I couldn’t refuse. Throughout my employment, I completed CTI training in just a couple of years to become a Crestron Certified Programmer in 2019. The experience I had gained from working for both, a Crestron CSP and a Crestron Dealer, prepared me for my journey on becoming my own Crestron CSP. I am grateful that I am now able to deliver practical control system solutions to a wide range of clients around the globe.

2. How does a fresher conquer this industry?

I’ve always strongly believed that anyone driven by passion will eventually surpass those individuals who think of their work as a “job”. If you enjoy this industry and take pride in the work you do, you’ll lead your own way to success. The effort you expend consequently tends to shift more towards the solutions that you provide to the end-user, rather than towards a less productive mindset. Problem solving skills and a desire to learn are equally important. I believe resilience is also a necessary trait in order to keep up with technological innovation, and the challenges we face within this industry.

IMG0043. What are the positives of working in this industry?

The community is great; people are supportive, passionate, and driven to embrace innovation to create a better customer experience with industry-leading technology. It’s also rather rewarding to finish a project that large audiences can experience and enjoy.

[RELATED] : If you have missed any of my previous interviews, please click here.

4. Describe your ideal client? What do you wish clients to know before hiring you?

My ideal client would be someone who enjoys working collaboratively to solve a particular problem, and meet an end goal collectively. We put a lot of thought towards the user experience aspect of our solutions. By analogy, if you have the best desktop PC hardware available on the market, it doesn’t serve as a great solution without an operating system that is easy to understand and interact with. The best experience is derived from the solution at an application level, making the hardware functionality seamless and intuitive to the end user.

IMG0035. Describe a typical day in your life?

On a typical day, I spend a lot of time writing software, learning new things, or snowboarding. I like challenging myself with anything that I participate in, and I strongly believe that no individual can grow without having to face some form of adversity. Documentaries and articles regarding physics and theories of the universe are also enjoyable for me. When the economy starts re-opening in my hometown, I would love to sit down at a nice restaurant and enjoy a nice glass of wine with steak and potatoes!

6. Describe the apps and gear that you use daily which makes you more productive?

Microsoft products and services are my preference for development purposes, along with other products made by JetBrains and a few other third parties. I am rather biased however, since I had the privilege of being awarded in 2012 by Microsoft as an MVP in Visual Studio & Development Technologies. This of course came with a few perks, including free access to a lot of enterprise software. To be more productive with my day-to-day work, I rely on a lot of Google products (including calendar, email, SEO tools, and others). Having access to applications that leverage the power of machine learning is almost like having virtual employees that do very specific tasks, and Google is great at that.

IMG0027. If you were not in this industry, what would you be doing instead?

I would love to explore opportunities involving AI and machine learning, and/or robotics. Those topics have always fascinated me, and there seems to be a great deal of momentum in recent years on these technologies. I nearly had the opportunity to work for Google right before COVID-19 became more of a global threat, although I haven’t regretted my decision to challenge myself on the CSP business side of things instead.


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