In my monthly blog series, I am highlighting some of the incredible people who work for the Audio Video Industry. In this post, we are profiling John Day. Here is a brief introduction.
John Day is the founder of AV Hero.
I started in the AV industry in 2008, making customer service calls to existing customers of a smaller integrator. In late 2008 I was hired to do sales for AVI Systems and worked there until 2011. 2011 – 2014 I worked in sales for a local, Southern California integration company called TekWorks. Mid 2014 I went back to AVI Systems as a sales person until October 2019.
Sales: BUILD RELATIONSHIPS! Get to know local manufacturer reps, attend networking events and be a giver. Operations: Get training and certifications and have a good attitude ; )
Creating really cool experiences for people! Meeting lots of different people. Learning about different types of businesses. Industry is always changing so there’s always something to learn.
Create more standard processes for getting projects done and taking care of customers. Make it easier for Customers to get help. Generally speaking I think companies need fewer sales people and more focus on operations and quality control.
[RELATED] : If you have missed any of my previous interviews, please click here.
We love working with people that like to have fun. Anyone looking for an AV expert! AV HERO backs our satisfaction 100%. No risk in hiring a HERO ; )
Sitting in front of my laptop…responding to Customers and HEROES, improving our platform and marketing AV HERO. Meeting with my amazing AV HERO team. Helping my wife with the kids.
7. Describe the apps and gear that you use daily which makes you more productive?
MacBook Pro with a second monitor
Cool yellow hat
Stay relevant by listening to customers. Stay relevant by being yourself. Stay relevant by laughing more often. My role models would be Elon Musk and Jeff Stoebner.
9. If you were not in this industry, what would you be doing instead?
Rock & roll for sure ; ) Maybe a side gig of making coffee. If all else failed I would become a janitor. The AV industry has been such an amazing blessing to me and my family!
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