SnapAV’s new Control4 OS 3.2.2 software update adds full support for OvrC Pro remote equipment management to all EA and CA series Control4 controllers. The update offers partners the ability to remotely manage and service clients’ Control4-connected device for service contracts, troubleshooting, reduced truck rolls and greater system insight.
The OS 3.2.2 update also makes Zigbee Health available in Composer Pro. Partners can now remotely view device health ratings and quickly diagnose and fix issues. A dashboard provides an overview of the entire system. Users can switch to the device-specific view to see online/offline status, boot counts and any failed communications with other Zigbee devices. Partners will now have an easier time accessing and downloading logs for different devices without needing to be on the same network.
The OS 3.2.2 software improves system aesthetics as well. This allows partners to synchronize the backlighting on multiple lighting dimmers, switches or keypads by designating one of them to act as an ambient light sensor for multiple follower devices. Using up to 16 follower devices per source and up to 20 sources per project, multiple lighting devices in the same wall box and in the same room will synchronize button backlighting based on the source device’s ambient light sensing.
System security enhancements mean V2 modules and Bus Ethernet Gateway V2 now support TLS 1.2, which authenticates and encrypts communication between modules and the Control4 controller. Access Agent can now lock down or hide access to the schedule tab or presets edit button within the thermostat UI.
SnapAV partners must be a certified dealer for both Control4 and OvrC to take advantage of the remote management capabilities, and new OvrC prospects can create an account here.