Enterprise Connect 23: Cognigy is Powering Up Contact Centers with Conversational AI + Generative AI
Download ↓
Enterprise Connect 23: Cognigy is Powering Up Contact Centers with Conversational AI + Generative AI
More Stories Like This
AtlasIED Demos Multiple IPX Products at Enterprise Connect 2023
AtlasIED will demo its IPX series of endpoints integrated with Singlewire’s InformaCast this week. The AtlasIED IPX Series is an IP-based family of endpoints, including built-in loudspeakers, microphones and displays, that provide audio communications and visual text across corporate and educational institutions, industrial facilities and other large spaces. The IPX series integrates with a building’s […]
Microsoft Teams Adds New Security, Compatibility with Cisco, Embeds New Features and Debuts Partner Solutions
Through collaboration with its partners, Microsoft is using the new version of Teams Rooms to lighten the load for IT teams who have to manage numerous BYOD (bring your own device) rooms. As promised, native Microsoft Teams Rooms experiences are now available on Cisco’s video technology — a portfolio of Teams-certified devices by Cisco covering all workspaces. Cisco […]
Zoom Debuts a Host of AI Automation and Simplicity within Its Platform
New Zoom innovations designed to help make collaboration more meaningful and simple debuted today — specifically aimed at making hybrid meetings better. The first is called Zoom Huddles, a new video-enabled virtual coworking space designed to bring the fluid interactions of in-person work to modern teams. Zoom Huddles replicates the “working alongside” aspect of an open […]