EC 2019: Sharpen Talks About Agent-First Contact Center Platform Built for Customer Service Teams
EC 2019: Sharpen Talks About Agent-First Contact Center Platform Built for Customer Service Teams
More Stories Like This
Rants and rAVes — Episode 842: Let’s Talk Zoom Phone
Zoom Video Communications used the Enterprise Connect show last month to launch Zoom Phone. Here’ s our story on it. Gary was joined on today’s podcast with Zoom CIO, Harry Moseley, to understand the strategy being Zoom Phone, the zero-touch provisioning with 3rd-party products from companies like Poly, Crestron and Yealink and how it fulfilled Zoom’s vision for a […]
READ THIS FIRST: How to Use the rAVe EC 2019 MicroSite
The 2019 version of the Enterprise Connect (EC) has come to a close, but our coverage here will live forever here — on this rAVe [NOW] EC 2019 Microsite! We have so much coverage — and there’s so much information on this EC MicroSite that it can be overwhelming. So, please take moment to read […]
Extron Ships HC 404 Integrated with Zoom Room Control
Extron told rAVe that it’s already shipping the HC 404 Meeting Space Collaboration System, which extends control capabilities to Zoom Rooms. It provides a one-touch user experience for conferencing, collaboration and AV room control. A single interface on your Extron TouchLink Pro Series touchpanel is all you need to control every conferencing and audiovisual function. […]