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Planar WallDirector Platform Adds Remote Management Services for Display Monitoring via the Cloud

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Planar announced an expansion of the Planar WallDirector family by releasing the Planar WallDirector Cloud Software as a Service (SaaS) display fleet management application. As a cloud-native platform, Planar says the WallDirector Cloud allows users to remotely manage the overall health and performance of their Planar LED and LCD displays and hardware from a centralized location.

Planar says the WallDirector Cloud aggregates multiple data sources into a secure and intuitive dashboard view. It gives users quick access to the information they need to make informed decisions about their display solution. This includes monitoring system health and incidents, as well as evaluating and troubleshooting alerts.

Planar WallDirector Cloud introduces the company’s first ever software service designed to monitor and manage Planar hardware, helping the industry leader further simplify display management as well as elevate the company’s unmatched customer service and support.

Here’s a video of the WallDirector we shot at InfoComm 2024:

Leveraging today’s current best practices for cloud architecture, Planar says the WallDirector Cloud is specifically designed to work with Planar LED and LCD display solutions, enabling users to remotely monitor and manage health and performance even when displays are deployed in different facilities or geographies. Supported Planar LED and LCD systems communicate with Planar WallDirector Cloud through standard web protocols. Planar says the solution is also designed for scalability and security, and requires no additional hardware or software. In the event Planar support is needed, customers can easily open tickets with Planar Technical Support via Planar WallDirector Cloud’s one-click support request. According to the company, the team of technical experts will receive a user-defined description and system information to accelerate the time to resolution for users.

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With Planar WallDirector Cloud’s selection of convenient view options, users can organize their monitoring and routine diagnostics performance to meet their individual need best. This includes the ability to filter by location, priority, device type or even an entire fleet of displays deployed across multiple locations.

Planar says the new web-based monitoring application joins the popular Planar WallDirector Video Controller (VC) family of compact and scalable video processors and the powerful web-based Planar WallDirector OS management application. Planar WallDirector Cloud’s remote monitoring builds on the Planar WallDirector platform’s support for maximized Planar LED and LCD video wall performance and multiple video source switching, layout and configurations.

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