NetSpeek has announced partnerships with over 10 major Pro AV brands for its Agent Fleet and the upcoming availability of Lena, its AI platform supporting Pro AV and UCC operations, for Q3 2025.

Lena is a cloud-based software as a service (SaaS) platform designed to help end users and managed service providers (MSPs) scale and operate their collaboration, communication and Pro AV infrastructure more efficiently. It integrates with various technologies commonly used in today’s collaborative AV and UCC spaces, offering flexibility as either a complete management solution or as a complementary tool alongside other remote monitoring and management platforms.

Through its Agent Fleet, NetSpeek has partnered with top industry providers including Aurora, Barco, BrightSign, Neat, Poly, Samsung, Sennheiser and Skykit, with more partners to be added in the near future.

The Agent Fleet enhances Lena’s capabilities by providing deep subject matter expertise on everything from industry best practices to specific equipment nuances. Agents help customers with mixed ecosystems reduce operational costs and improve efficiency across connected environments, rooms and workspaces.

All AI transactions, such as device queries, remote troubleshooting or analytics requests, occur within NetSpeek’s isolated environment, ensuring no data is sent to external APIs, reducing the risks of data leakage or unauthorized access. No customer data is sold, shared or used to train external models, guaranteeing full data ownership and security.